The Complex Administrator is responsible for the overall running of the Complex, including the administration, support for Paralegal I staff, as well as the management of arraignments, data/central unit, and reception area. This role ensures all work is completed in a timely fashion, maintains attendance records, and assists with operational support for the office and staff, including maintaining expense reports, petty cash, leave accrual reports, and statistical reports. The Complex Administrator also ensures quality control of all arraignment and Law Manager data and fosters relationships with court personnel and other agencies.

ESSENTIAL DUTIES/RESPONSIBILITIES

Office Management and Administration

• Ensure smooth and efficient operation of the courthouse office, coordinating all activities and managing daily tasks
• Handle all general administrative responsibilities, including maintaining records, processing reports, and managing other administrative duties as assigned
• Maintain Office Facilities and Equipment: Ensure that office facilities and equipment are properly maintained and functioning optimally, coordinating repairs or replacements as necessary

Paralegal I Support and Reporting

• Works with the Borough Administrators and Paralegal Supervisors to support Paralegal I staff, ensuring that all work is performed efficiently and meets the required standards
• Monitor Arraignment Data Entry and Central Files Maintenance: Oversee the accuracy and completeness of arraignment data and central files, providing guidance to staff as needed

 Liaison and Coordination

• Liaise Between Internal Shared Services, IT and External Service Providers: Act as the primary point of contact between the office and both internal shared services departments and external service providers, ensuring seamless communication and service delivery
• Participate in the Examination and Improvement of Internal Procedures and Systems: Collaborate with management to assess and enhance internal procedures and computer systems, implementing improvements as identified

Professional Development and Other Duties as Assigned

• Participate in continuous professional development
• Contribute to process improvement individually and with the Learning & Development team
• Perform other duties as assigned

TRAINING AND QUALIFICATIONS

Required qualifications:

• Associate’s degree + 2 years of experience or any equivalent combination of education/experience
• Ability to work independently and collaboratively with other managers

Preferred qualifications:

• Bachelors of Business Administration
• Previous administrative and supervisory experience
• Excellent interpersonal communication, organizational, and writing skills
• Proficiency in Microsoft Office and Law Manager
• Ability to design and implement new procedures quickly and effectively

REQUIRED DOCUMENTS

Please submit these documents as a single combined PDF when you apply via the LAS (Legal Aid Society) Recruitment Portal.

• Cover Letter
• Resume

SALARY TRANSPARENCY

The posting reflects the range of potential salaries for the role. The specific salary offers will be dependent on candidate qualifications, including collectively bargained salary steps for unionized roles.

Salary Range/ Salary: $80,000 – $88,680

SALARY AND BENEFITS

The leadership of The Legal Aid Society believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Salaries for our unionized jobs are governed by our Collective Bargaining Agreement. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made.

Click here to read more about the benefits of working at The Legal Aid Society 

HIGHER EDUCATION AND LOAN FORGIVENESS

The Legal Aid Society is a qualified employer for the purposes of the Public Service Loan Forgiveness. This position allows an employee to take advantage of PSLF and other State and Federal loan forgiveness programs.

Additionally, employees who are New York residents may be eligible for assistance from New York state to assist with loan repayments, depending on years of practice. To learn more, click the links below.

studentaid.gov 

hesc.ny.gov/loan-forgiveness-programs 

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

The leadership of The Legal Aid Society is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients, to understanding their diverse circumstances, and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us.

WORK AUTHORIZATION

All applicants must be legally authorized to work in the United States for any employer without sponsorship for a work visa or permit. We are currently unable to sponsor employment visas or permits. (However, for citizens of Canada and Mexico, LAS will provide a letter documenting employment status that is needed to obtain a TN visa.)

HOW TO APPLY

All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process. For technical difficulties or questions regarding this posting, please email jo**************@le*******.org.

As an Equal Employment Opportunity (EEO) Employer, The Legal Aid Society prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one’s internal deeply-held sense of one’s gender which may be the same or different from one’s sex assigned at birth); gender expression (the representation of gender as expressed through, for example, one’s name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.