*Candidate must reside in Montgomery or Prince George’s County*

Summary:

MCMI is searching for an enthusiastic Community Engagement Coordinator who is a self-starter with a problem-solving mindset. In this role, you will work directly with MPC members to address social barriers to optimal health care while providing care management through a collaborative process of assessment, planning, and facilitation. You will also act as a member advocate when referring options and community services to meet members’ health needs. This CE Coordinator will work in close conjunction with the organization’s partner agencies throughout Maryland. This position is directly accountable for coordinating regular engagement with the respective region’s community partners and is expected to provide a level of expertise, guidance, and consultation for the department in the area of community relationships, partnerships, and organization.

About Maryland Care Management, Inc. (MCMI)

Maryland Care Management, Inc. (MCMI) manages Maryland Physician Care’s (MPC) statewide provider network of hospitals and physicians. Maryland Physicians Care has been providing services to the HealthChoice Medicaid populations since 1996, and we are proud of our footprint in the community. With over 230,000 members, MPC consistently has been one of MD’s largest Medicaid-managed care organizations.

Why join us?

1) MCMI understands the importance of flexibility and offers multiple work arrangements. The Community Engagement Department works in a Remote Work Arrangement and requires some local travel to represent the health plan at appropriate events and venues.  This coordinator will be in the community 3 days out of the week and remote the other 2 days.  

2) We offer competitive pay with excellent benefits (medical, dental, and vision plans, 100% employer Term Life Insurance, Short and Long-Term Disability, 401k Employer Match up to 4%) as well as 20 days of PTO, and tuition assistance/professional development plans.

3) Your future colleagues at MCMI are welcoming, friendly, and eager to help each other succeed. We are committed to Diversity, Equity, and Inclusion, providing organizational-wide social opportunities, and constantly improving our ongoing efforts to positively impact our members’ lives.

What You’ll Do: 

• Maintain relationships and collaborate with community service providers (hospitals, FQHCs, etc.), faith groups, and other community stakeholders (advocacy groups, members, etc.) to ensure respective issues, concerns, and ways to improve services and communication.
• Provide ongoing information, linkages, and advocacy for all other identified needs.
• Creatively use and develop community resources to broker and/or link members to appropriate services.
• Create annual engagement strategies for Montgomery and Prince George’s County.
• Generate monthly, quarterly, annual, and ad-hoc reports.
• Monitor community engagement outcomes and inform the Director of any needs or changes that may be necessary.
• Operate as the primary contact person for community engagement matters.
• Educate, network, and represent health plan services to local agencies, community stakeholders, faith communities, etc.
• Present to groups of diverse stakeholders and tailor presentations to diverse audiences to ensure presentation content is appropriate and reaches target audience.

Knowledge and Skills:

• Knowledge of community resources within Maryland.

• Ability to facilitate meetings with key community stakeholders and other service providers.

• Strong organizational and planning ability to work in a variety of settings with culturally diverse persons and communities with the ability to be culturally sensitive and appropriate.

• Ability to successfully utilize Microsoft Office 365 software applications (Excel, PowerPoint, etc.) and common computer and office hardware.

• Strong public speaking and presentation skills.

Education and Work Experience:

• Bachelor’s degree or combined high school diploma/GED + relevant experience.

• At least 2 years of Medicaid community outreach/organization experience.

• Valid MD Driver’s License.

Following applicable federal, state, and local laws, MCMI prohibits discrimination in employment based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other characteristic protected by law. This commitment extends to all aspects of employment, including hiring, promotion, compensation, benefits, training, social and recreational programs, and all other conditions and privileges of employment. 

As a healthcare organization, we recognize the vital importance of inclusivity in delivering quality care to our patients. We strive to foster an environment where individuals of all backgrounds feel respected, valued, and supported. We aim to better comprehend the unique needs of our patients and provide healthcare services that are culturally competent and sensitive. 

We encourage candidates from all backgrounds to apply and join us in our mission to provide compassionate and inclusive healthcare. We believe that a diverse workforce enriches our organization and allows us to better understand, connect with, and serve our diverse patient population.