Full-Time Collections Specialist
Job Description
Thompson Coburn, a large full-service law firm with offices in eight (8) cities across the U.S., is in search of a full-time non-exempt Collections Specialist to join its St. Louis office. With over 400 attorneys and experience in 50 areas of law, Thompson Coburn is regularly recognized for providing clients with outstanding value and service. Driven by our core values of integrity, innovation and diversity, we collaborate and work in a welcoming, fast-paced, and inclusive environment.
Under the leadership of the Client Account Manager, this position ensures that collection communications, including client statements, adhere to Firm guidelines, quality standards, and procedures. Candidates must have working knowledge of Excel to be successful in this position. After an initial period of training, this position is eligible for a hybrid-remote work schedule.
Key Responsibilities:
- Communicates effectively and timely with management, clients, third-party payers, e-billing vendors, attorneys and assistants on all collection issues.
- Captures data and responds to collection issues timely and effectively.
- Documents, communicates procedures, known workarounds to users as well as provides general user support for ARCS or similar tool.
- Comprehends system or process changes as they affect data and users.
- Works with Billing and Collections Manager in identifying trends and proactively seeks ways to improve current processes and maximize efficiency within the group.
- Enhances and maintains a repository of documentation, including status of work, to enable other personnel to function effectively during absences or workload changes.
Experience and Education Qualifications:
- Minimum high school diploma or equivalent required. An Associate’s degree is preferred.
- At least three years of previous experience as a Collections Specialist or similar role in a professional office environment required.
- Working knowledge of Microsoft Office, especially in Excel, and other databases required.
Thompson Coburn LLP is a large, full service, multi-state firm with offices in Birmingham, Chicago, Dallas, Los Angeles, New York, St. Louis, Southern Illinois, and Washington D.C. At Thompson Coburn, our behavior and the expectations we have of ourselves are guided by the values that we hold in the highest regard: integrity, a passion for excellence, a focus on serving the client, a value of diversity, innovation, creativity, trust, and loyalty. Within the Firm, we value each other as people and colleagues. In addition to the exceptional working environment and a competitive salary, Thompson Coburn provides the following benefit options to qualifying employees:
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life Insurance & ADD policies
- Short& Long Term Disability Insurance
- Paid Parental Leave
- 401(k)Profit Sharing plans
- Parking/Transportation Stipend
- Section125 Plan (Pre-tax premiums, dependent care and medical reimbursement)
- Paid Holidays
- Paid Vacation Time
- Employee Assistance Program (EAP)
- Employee Wellness Program
- Tuition Reimbursement
- College Savings Plan Deductions (529 Plans)
- Long Term Care
Equal Opportunity Employer M/F/D/V
How to Apply
Please follow this link to apply directly at our career site: Professional Staff | Thompson Coburn LLP59 total views, 0 today