Full-Time Client Services R
Job Description
About RealtyMogul
RealtyMogul’s mission is to empower investors to live the lives they want by generating wealth through real estate investing.
Founded in 2012, we are ranked the best one-stop shop for real estate crowdfunding by Motley Fool.
On the Platform, investors pool their money together to invest in commercial real estate deals they may not normally have access to on their own including multifamily, office, retail, industrial and ground-up development. And the best part? The real estate companies manage the properties, providing a truly passive real estate investing experience.
Investors can also invest in one of two REITs (Real Estate Investment Trusts), where a single investment gives them access to a portfolio of professionally managed properties that can potentially pay monthly or quarterly cash distributions.
Since 2012, RealtyMogul members have collectively invested over $800 million into over $4.7 billion of real estate nationwide, including 24,000+ apartment units (as of January 31, 2022).
About Your Role
We are looking for an intelligent, motivated, detail-oriented individual to work remotely and join our growing team. The ideal candidate will be computer savvy, meticulous, personable, and be able to both take direction and be pro-active.
We are based in Los Angeles, CA but this role can be remote.
Must be authorized to work in the United States.
What You’ll Do:
- Join and support our growing Client Services team to facilitate fundraising activity for the RealtyMogul Commercial Real Estate investment platform
- Collaborate with the Operations and Investor Relations teams to deliver top-tier client support from onboarding through investment
- Utilize our communication technology to engage with clients; deliver effective verbal and written communication to investors through our online ticketing and phone systems
- Process investment transactions and contribute to improving related functions
- Perform administrative functions and back office processes within the marketplace application in accordance with regulatory compliance
- Coordinate with colleagues from various departments for operational processes
- Contribute to internal team discussions and initiatives to optimize the investment experience
Who You Are:
- 1-2 years of related experience in administrative support or operations. Previous experience may include customer service or investment support at a bank, wealth management firm, or similar institution
- You are positive, personable, and authentic
- You are highly reliable
- You are able to work independently but are also team-oriented
- You have extreme attention to detail and are well organized
- You enjoy participating in a fast-paced, dynamic environment
- You possess excellent written and verbal communication skills
- Your spelling and grammar are beyond reproach
- You resonate with RealtyMogul’s Core Values
How to Apply
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