Full-Time CL Account Manager I (Norwell, Northborough or N. Dartmouth) (Req#1237)
Job Description
The Commercial Lines Division offers business insurance solutions to help our commercial clients properly protect their business assets, and manage their risks and opportunities. From Small to Large companies, in specialized fields including Construction, Lumber, Technology, Transportation, Real Estate, Healthcare, Not-for-Profit, Hospitality and Franchise businesses, our experienced staff of insurance professionals work to help our clients make informed decisions and develop comprehensive and competitive programs to meet all of their insurance needs.
Major Responsibilities include but are not limited to:
The CL Account Manager I will provide commercial lines support in obtaining, maintaining, expanding, and servicing typically smaller sized and/or more routine client accounts of lower complexity.
- Handle all customer relations and support services for assigned accounts. Work with producers/marketing to enhance client development, service, quality, and sales of these clients.
- Develop, analyze, and implement a competitive insurance program providing various alternatives for client consideration. Recommends appropriate coverage and insurance carrier for assigned clients.
- Compiles, organizes, and maintains all client information necessary to process new, renewal, cancellation and endorsements.
- Works policy expiration lists prior to renewal for customer contact and improved retention. Prepares policy renewal inquiries and recommends coverage enhancements as appropriate.
- Binds commercial lines coverage for clients within authority granted by the specific insurance company.
- Processes client requests and solicits improved or additional coverage on behalf of the agency or individual producer. Uses personal sales techniques to promote and close policy transactions.
- Assists with billing activity as requested and processes cancellation requests.
- Resolves basic and routine problems directly. Refers complex inquiries to senior staff and/or direct manager. Works under limited direction and is generally assigned the least complex accounts.
Education and Education
- Bachelor’s degree from four-year college or university preferred, or equivalent combination of education and experience.
- One (1) year experience in Agency or Insurance Company environment preferred.
Skills and Knowledge
- MA Property and Casualty Brokers License is required within first six months of employment.
- Experience using an agency management system and insurance carrier rating systems is preferred.
- Excellent communication, negotiation, and math skills.
How to Apply
Copy the link below to your web browser and click "Apply Now" https://gka.fa.us1.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/1237/?utm_medium=jobshare If you have any questions Please email: talentacquisition@easternbank.com257 total views, 0 today