Job Description

Land Acknowledgement

Boost Child & Youth Advocacy Centre (Boost CYAC) is situated on the traditional territories of the Wendat, Anishinabek Nation, the Haudenosaunee Confederacy, and the Mississaugas of the New Credit First Nation, who have been the traditional caretakers of this land for thousands of years. This land is covered by the Dish With One Spoon Treaty between the Anishinaabe, Mississaugas and Haudenosaunee that bound them to share the territory and protect the land. Subsequent Indigenous Nations and Peoples, Europeans and all newcomers have been invited into this treaty in the spirit of peace, friendship and respect. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Organizational Overview

Boost Child & Youth Advocacy Centre (Boost CYAC) is a registered charity that provides a range of services to children, youth and families, who have experienced abuse or violence, within the City of Toronto. We provide individual, group, family and community services that include trauma counselling, advocacy and support services during child abuse investigations, court support and accompaniment services and abuse and violence prevention materials and trainings.  Boost CYAC is accredited by the Canadian Centre for Accreditation, an independent non-profit organization that offers accreditation specifically tailored to community-based health and social services across Canada.

Position Description

We are looking for two (2) Child & Youth Advocates to provide support and advocacy to clients when they attend Boost CYAC for a child abuse investigation. Staff will be expected to work a combination of three (3) day shifts (9am – 5pm) and two (2) evening shifts (12pm-8pm) on a weekly rotating schedule.

This is not a clinical or therapy based role; however, staff will need a strong understanding of crisis intervention and case management.  Staff will collaborate with police, child protection agencies, counsellors, and medical professionals to provide a holistic service to the children, youth and their supportive families who attend the CYAC.

Child & Youth Advocates must be comfortable working closely with onsite facility dogs and participating in specialized facility dog handler training.

Qualifications/Skills:

• A BSW or equivalent degree or diploma preferably in the field of social work, child & youth care social services, etc.
• A minimum of three (3) years relevant work experience, preferably working directly with victims of violence, abuse and trauma.
• Ability to meet the needs of a diverse client base, through knowledge of and application of diversity, equity and inclusion (DEI), trauma-informed, anti-oppressive, anti-racist and cultural competency practices.
• Sound knowledge of the Child & Youth Advocacy Model and direct experience collaborating with teams of multidisciplinary professionals and community partners.
• Awareness of the variety of different types of trauma (e.g., sexual, physical) and trauma-experiences (e.g., race and gender-based trauma) that may be experienced by children, youth and families.
• Ability to respond to crisis situations, screen for suicidality or other high risk concerns and develop safety plans.
• Sound knowledge of the Child, Youth and Family Services Act.
• The ability to employ self-care strategies and maintain a positive attitude in relation to potentially stressful situations.
• Excellent interpersonal, written and organizational skills and the ability to work on multiple tasks and deadlines in a fast-paced environment.
• Proficient computer skills and experience with client databases and electronic health records
• Demonstrated flexibility, judgement, initiative, confidentiality and a strong work ethic.
• Satisfactory clearance under the Vulnerable Sector Screening process.

Responsibilities:

• Provide support and education to children, youth and their families who attend Boost CYAC for an investigative interview.
• Greet families upon arrival at the centre, provide tour of the facilities and share information on processes and multi-disciplinary team (MDT) members’ roles.
• Be available to families for on-site and virtual check-in’s to answer questions about the process as they interact with various systems (e.g., police, child welfare, Criminal Justice, Victim Witness Assistance Program (VWAP), mental health services, school, housing).
• Provide crisis intervention, in collaboration and consultation with the MDT, when significant safety concerns and/or mental health risks are identified.
• Assist families in developing a system of support with extended family, friends, and community services/organization.
• Facilitate referrals to appropriate services within Boost CYAC and/or social service organizations in the community, as appropriate.
• Collaborate with various members of the MDT regularly to plan, consult and advocate for clients.
• Assist with intake referrals to the CYAP and Child Victim Witness Support Program as required.

Additional Information

Address            

245 Eglinton Avenue East, Suite 201, Toronto ON M4P 3B7

Work Schedule

Monday to Friday, 35 hours per week

Rotating Shifts: 9am – 5pm: 3 times a week, 12pm – 8pm: 2 times per week

This is not a fully remote role; however, staff are eligible for work from home days based on their schedule.

Benefits

Health Spending Account, Employee & Family Assistance Program, 3 weeks vacation, paid sick leave, personal obligation days.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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