Job Description

Another Source’s client, Housing Matters, is recruiting a Chief Operating Officer (COO) to join their Santa Cruz, CA office. 

Here’s a little about Housing Matters and the COO position they are seeking to fill: 

Looking for a way to make a positive impact?  Housing Matters partners with individuals and families to create pathways out of their homelessness into permanent housing. Housing Matters is a leader in working to end homelessness – and we want you to be part of our team. Housing Matters is looking for individuals eager to make a difference and willing to enthusiastically commit to join in our vision that homelessness in Santa Cruz County should be rare, brief and non-recurring.  

About the Role: 

The Chief Operating Officer (COO) will be a strategic thought-partner and report to the Chief Executive Officer (CEO). The successful candidate will be a hands-on and participative manager and will lead and develop an internal team to support the following areas: Operations, Campus Safety, Facilities, Construction Management and IT.  

The COO will play a critical role in partnering with the senior leadership team in strategic decision making and operations as Housing Matters continues to enhance its quality programming and build capacity. This is a tremendous opportunity for an operations leader to maximize and strengthen the internal capacity of a well-respected, mission-driven organization.  

The Specifics: 

• Design and implement business operations strategies, plans and procedures. 

• Set comprehensive goals for performance and growth. 
• Establish policies that promote company culture and vision. 
• Oversee daily operations of campus including facilities management, Campus Safety, Information Technology, and Construction Management. 
• Lead employees to encourage maximum performance and dedication. 
• Evaluate performance by analyzing and interpreting data and metrics. 

• Write and submit reports to the CEO in all matters of importance. 

What Will Make You Successful: 

• Minimum of a B.A. or years of relevant experience required. MBA or related degree preferred.  
• At least 7-10 years of overall professional experience; ideally 6+ years of broad operations management experience. Non-profit experience preferred. Proven experience as Chief Operating Office or relevant role. 
• Demonstrable competency in Facilities or Construction Management. 

• Working knowledge of IT/Business infrastructure. 
• Outstanding organizational and leadership abilities. 
• Aptitude in decision-making and problem-solving. 
• Verbal and written communication skills. 
• Microsoft Office, Google Suite and various technology platforms. 

• Leadership and management methods and techniques. 
• Technology and software installation management. 
• Some knowledge of barriers to housing for individuals and families experiencing homelessness in Santa Cruz County a plus.  

Ability to: 

• Think strategically, anticipate future consequences and trends and incorporate them into organizational planning. 

• Demonstrate strong management and leadership skills; build relationships and connect with people both individually and in groups. 
• Communicate clearly and effectively with the CEO, Board of Directors, staff and vendors. 
• Ensure compliance with Federal, State and Local laws and regulations. 
• Commit to training programs that maximize individual and organization goals across the organization including best practices in human resources activities. 
• Ability to work effectively in a fast-paced dynamic environment.  

Housing Matters is looking for individuals eager to make a difference and willing to enthusiastically commit to join in our vision that homelessness in Santa Cruz County should be rare, brief and non-recurring.   

Another Source works with their clients, on a retained project basis, to maximize the recruiting process. 

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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