Job Description

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.

If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!

Job Role: Criminal Justice Casework Coordinator (Part time)

Salary: £13,883.33 per year (fte. £24,500)

Hours: 21.25 hours per week

Contract type: Permanent

Location: Sedgemoor

Additional information:

• Valid driver’s license and access to a car for business purposes
• Participation in an on-call, out of hours rota (£100 per week when on-call)

The Role:

The Casework Coordinator is expected to hold day to day responsibility for managing referrals, assessing and supporting clients in a way that allows them to maintain accommodation and make positive changes in their life. You are expected to develop effective and productive relationships with key partner agencies such as National Probation Service, Police and other criminal justice and generic support services that facilitate production of multi-agency support planning. As a Casework Coordinator, you are required to work with the clients to maintain units of accommodation to a high standard of health and safety and work closely with them to establish effective management of personal finances for example, supporting the client to complete benefit claims and budgeting. The Case Coordinator is responsible for maintaining accurate and timely records of all client interactions and where necessary supporting the Service Manager and Service Development Manager in reporting to partners and funders.

 Responsibilities include: 

• Build positive and effective working relationships and agreements with relevant external agencies which will include working closely with criminal justice services.
• Complete needs/risk assessments for clients leading to the delivery of key elements of support plans which meet individual client need and reduce re-offending.
• Ensure that organizational administrative systems, including petty cash and rent/service charge collection are accurately maintained.
• Manage the planned and positive move-on of clients through the service, ensuring staff are supported to meet their targets around length of stay.
• Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in like with the above key responsibilities.

Qualifications / Requirements: 

• A valid UK driving license and access to own vehicle – business insurance will be required for roles involving travel to work.
• Experience working with vulnerable adults and/or people with complex needs.
• Understanding of the causes of offending, homelessness and social exclusion, and approaches which seek to address these.

There are many great reasons to join our team!

• Great opportunities for career development and free monthly training sessions from experienced facilitators
• Sliding salary scale with salary increases every year for the first 3 years
• Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
• 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
• 30% staff discount at Julian House charity shops
• 20% staff discount at Julian House bike workshops
• A generous and competitive pension scheme
• Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• 6 weekly Reflective Practice sessions from objective, external facilitators

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about the Casework Coordinator role, please get in touch with George (Recruitment Specialist) at

re*********@ju*********.uk











. We look forward to speaking with you soon!

How to Apply

Job Categories: Equal Opportunities. Job Types: Part-Time. Salaries: Less than 20,000.

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