Business Relationship Partner
Job Description
People First, Evolution, Working Smart, and Anyone Can Lead are fundamental values at the Cary! We can hold these values true through the profound relationships we build internally and externally. If your values align and you desire to foster strong relationships and work with an incredible team of forward thinkers and doers, applying to this position could land you at your new work home!
The Business Relationship partner proactively serves as a “trusted advisor,” and function as a key point of contact for IT business stakeholders. They will promote IT’s vision, value, services, and capabilities. They also act as advocates on behalf of business stakeholders to ensure IT services meet their business priorities and needs. The Business Relationship Partner will fostering inter-departmental and external partner communication and collaboration in the delivery of IT services and projects to meet organizational goals.
The Business Relationship Partner must be able to communicate clearly, negotiate, listen, mitigate conflict, build alliances, and achieve desired results using strong interpersonal and diplomacy skills.
Typical Tasks
- Ensure adoption of IT landscape, changes, and policies through effective change management and stakeholder relations.
- Partner with IT Operations and Services team for escalations and improvements.
- Exhibit thought leadership on industry trends and innovation opportunities to translate business requirements into IT projects or services that deliver future capabilities.
- Responsible for execution of framework for cross-functional prioritization to ensure appropriate strategies and technology map results are achieved across the enterprise.
- Drives alignment between business and IT strategies across the enterprise through routine IT planning processes and people.
- Educate leaders on technology strategy, trends, and how this relates to their business objectives.
- Collaborate with IT managers to identify and match customer needs with relevant products and service offering.
- Present new products and service offerings to optimize operations and IT services.
- Establish positive working relationships with local regional municipal partners and technology companies.
- Establish and maintain positive working relationships with internal staff members.
- Engage in frequent travel to multiple facilities to foster strong inter-facility relationships.
- Proactively research and recommend courses of action to prevent problems and maintain high service levels.
Minimum and Preferred Qualifications
Requires any combination of education and experience equivalent to graduation from an accredited college or university with an associate degree in computer science, information technology, business, communication or a closely related field and considerable experience in customer services.
Preference will be given to candidates with the following experience:
- Information Technology
- Project Management
- Strategic Planning
- Relationship Building
Requires drug testing and background check (which may include criminal check, education verification and credit history review) prior to employment.
Requires a valid driver’s license and acceptable driving history.
To apply, please visit: https://www.governmentjobs.com/careers/townofcary/jobs/4453368/business-relationship-partner?pagetype=jobOpportunitiesJobs
How to Apply
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