Job Description

Our Company

More than a utility company, Unitil provides energy for life.

Our work helps keep homes comfortable, businesses thriving and communities connected.  Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire.  We are dedicated to delivering energy to our customers safely and reliably.

Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees.

Take advantage of a comprehensive benefits package.

Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.

*Note: Benefit offerings may differ between union and non-union employee groups

Position Purpose

Retain, secure, and grow retail revenues by creating and exploiting opportunities to market gas, electricity and the company’s products and services to assigned market sectors.

Principal Accountabilities

20%    Demonstrates continuously that s/he supports both the Corporate Mission and the Department’s Mission through actions that are consistent with Unitil Core Principles:

•    Respects fellow employees opinions and suggestions,

•    Continuously strives through Teamwork to achieve departmental goals,

•    Accepts ownership of his/her job; makes appropriate decisions in a timely manner; takes risks to achieve goals.

•    Supports operations during storm restoration efforts and other system emergencies including; on-call duties to staff local EOCs, outage coordination and support for customer service as needed

45%    Consistent with Unitil’s mission and strategic objectives, retain, secure, and grow retail revenues by:

•    Creating and exploiting opportunities to market gas, electricity and the company’s products and services to assigned market sectors: residential and commercial.

•    Coordinating the resolution of customer issues, sale of products and contract execution.  Provide the dissemination of product and industry information, and market intelligence resulting in higher levels of customer satisfaction and increased market share in designated market and territories.

•    Develop sales territories and customer base by providing information on customer needs and buying behaviors, competitive field intelligence, potential sales alliances, and the most effective methods of product delivery resulting in the most cost effective use of time and resources thus higher profitability of product sales.

20%    Attract, retain, and expand business within Unitil’s service territories by:

•    Supporting economic development efforts by assisting with promotions, trade shows, sponsorships, seminars and other modes of market and product communication.

•    Supporting key account management processes that are customer focused and targeted to create and maintain critical and delicate customer relationships for maximum benefit to customers and Unitil.

•    Supporting the coordination and communication of Energy Efficiency programs to assigned customer segments.

15%    Provide constant and effective communications to company management through formal and informal communication processes. Support department planning efforts. Deliver communications to all external stakeholders that create a common message and singular voice for Unitil in the various publics it encounters.

Qualifications

Bachelor degree in Marketing or business related fields, or equivalent and 2-4 years of related experience.  Must be able to demonstrate successful professional experience in sales, marketing, or business development. Must have computer, organizational and oral and written communication skills.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 60,000 - 80,000.

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