Join Canada’s 2SLGBTQI+ Chamber of Commerce (CGLCC) in championing the economic empowerment of 2SLGBTQI+ businesses across Canada.
Established in 2003, Canada’s 2SLGBTQI+ Chamber of Commerce is a trusted partner linking 2SLGBTQI+ businesses in Canada to the wider business community. The CGLCC fosters economic growth by supporting and nurturing 2SLGBTQI+ businesses, entrepreneurs, students and allies, and by helping Canada’s corporate world connect with the 2SLGBTQI+ business community. A leader in supplier diversity, the CGLCC is also the certifying body in Canada for 2SLGBTQI+ businesses.
The Manager, Business Development is responsible for managing all 2SLGBTQI+ SME (small and midsize enterprise) business development activities in the Central Region (covering the provinces of Ontario and Manitoba), with a particular focus on increasing participation in CGLCC’s LGBTQ Supplier Diversity Program (SDP). The role’s focus is to consistently and proactively perform a range of outreach activities to prospective SDP members and stakeholders, ultimately driving revenue growth, while enhancing awareness and increasing stakeholder engagement for CGLCC. Prospective members and stakeholders include, but are not limited to, 2SLGBTQI+ businesses, corporate partners, the Canadian business community, regional chamber affiliates, Supplier Diversity industry partners, media, and government. The role’s purpose is to:
- Lead regional business development activities and execution of business plans to meet outreach and revenue goals:
- Drive greater enrollment of 2SLGBTQI+ businesses in CGLCC;
- Increase the number of LGBTQ businesses in the SDP program;
- Speak to, and be an advocate for, all CGLCC programming;
- Create strong relationships with a regional network of ecosystem partners.
CORE ACCOUNTABILITIES
Business Development
The Manager, Business Development executes a range of business development activities, from developing and implementing strategies to creating new business opportunities and partnerships, to acquiring new 2SLGBTQI+ businesses, achieving or exceeding set targets and growing the CGLCC brand presence. Specific duties include, but not limited to:
- Formulate and execute a regional business development strategy, which aligns with CGLCC’s strategy, to drive greater enrollment of 2SLGBTQI+ businesses in CGLCC;
- Develop and implement strategies to actively recruit new business applicants into the CGLCC Supplier Diversity program, guiding them through the sales funnel from awareness to purchase;
- Proactively plan, coordinate, and execute regional events with local partner organizations;
- Attend and actively engage in meetings, events and conferences to promote CGLCC and Supplier Diversity and certification, including providing external presentations on CGLCC’s Supplier Diversity Program;
- Provide regular, detailed reporting on all activities and achievement of annual sales targets;
- Utilize CGLCC CRM tools to track and report all sales activities;
- Assist with the sales process for all CGLCC programming when required;
Managing Relationships
The Manager, Business Development builds and manages working relationships with CGLCC’s internal and external partners, helping these partners accomplish their program objectives and contribute to CGLCC’s strategic goals.
- Build and maintain open and effective communication with the 2SLGBTQI+ business community before, during and after business development activities, ensuring stakeholder satisfaction;
- Establish strong relationships and communications with ecosystem partners such as regional affiliates, industry partners, and media organizations to create business opportunities;
- Build and maintain effective working relationships with internal partners in the execution of business development activities and initiatives.
Problem Solving & Ownership
The Manager, Business Development analyses and solves problems and addresses day-to-day issues to ensure smooth and efficient operations and help establish a supportive and empowering work environment and contribute to the accomplishment of CGLCC program objectives.
- Identify continuous improvement of business development processes, to attain high effectiveness and efficiency;
- Problem-solve complex business development scenarios, consulting with other CGLCC team, if needed;
- Resolve issues following CGLCC’s standards, practices and procedures;
- Manage internal, external and sometimes geographically dispersed resources; and
- Identify alternative solutions and select the best solution to the day-to-day issues and problems, ensuring positive impact on the process and/or relationships with internal and external partners.
CGLCC & Personal Advocacy
The Manager, Business Development demonstrates personal leadership to fulfill the expectations of the role by taking ownership of personal development and assisting in the development of others, guided by a strong commitment to the CGLCC mission and strategic direction.
- Ensure delivery of business development processes and initiatives, in alignment with the strategic direction of the CGLCC;
- Seek performance input from the Director, Business Development and other CGLCC team members to identify own performance gaps and inform personal development plan.
DESIRED COMPETENCIES & EXPERIENCE
Education:
- Bachelor’s Degree in Business Administration, Sales, Marketing, Finance or related field or relevant experience
Skills & Experience:
- 2+ years in a Sales or Business Development position with proven experience;
- Experience in developing sound business development plans and strategy, including conducting market opportunity assessment;
- Exceptional negotiation skills;
- Knowledge of relevant products, services, distribution channels and segments;
- Keen research, analytic, organization and problem solving skills which support and enable sound planning and decision making;
- Strong integrity, credibility and dedication to organization’s mission and strategic direction;
- Exceptional communication and relationship building skills with an ability to prioritize, negotiate and to work with a variety of internal and external stakeholders; highly developed presentation skills – verbal and written;
- Previous experience working in a not-for-profit environment is preferred;
- Experience working with the 2SLGBTQI+ community is considered an asset;
- Proficient technology skills using program management software, Microsoft 365 and CGLCC administration tools (HubSpot, Google Workspace);
- Highly motivated, self-directed individual.
Competencies:
- SERVICE FOCUS – strong commitment to meet or exceed the expectations and requirements of internal and external stakeholders
- INTELLECTUAL HORSEPOWER – deals comfortably with complexity and new concepts; quickly learns and assimilates complex information involving unfamiliar situations and circumstances
- DRIVE FOR RESULTS – strives for results and focuses on reaching goals; overcomes obstacles, pressure, difficult situations, and conflicting priorities; sets high performance standards for self and others; is tenacious, persistent, and resourceful
- RELATIONSHIP BUILDING & APPROACHABILITY – possesses the ability to connect with others, make people comfortable and feel accepted and easily build rapport while maintaining professionalism and celebrating diversity
- ORGANIZATION – excellence in effectively managing time by breaking work into manageable tasks, identifying and focusing on priorities and accessing the necessary resources to get the job done; able to assist multiple team members at one time with various tasks; has the adaptability and flexibility to adjust priorities
- COMMUNICATING EFFECTIVELY – ability to exchange verbal and written information with varied audiences, ensuring mutual understanding of ideas and issues
- FLUENCY in both official languages is an asset
Terms
This is a home-based, full-time position. Applicants should have a reliable internet connection as well as a dedicated remote work space. This position is responsible for the geographic region of ON and MB.
NOTE: the successful candidate must reside in one of the provinces covered by this role.
This position reports to the Director, Business Development.
Compensation
Salary will be based on skills and experience, within the annual salary range of $65,000-$75,000. Additional benefits round out the compensation package, including group benefit plan coverage, annual vacation, and a generous public holiday schedule including paid time off between Christmas Day and New Year’s Day.
Applications
Please submit a cover letter and resume by February 26, 2024. Applications will be reviewed on a rolling basis until the deadline.
The CGLCC strives to foster an inclusive workforce and is committed to applying principles of equity throughout the recruitment and hiring process. Members from equity-deserving groups are especially encouraged to apply and to self-identify. All qualified applicants will be considered. If you require accommodations for any part of the recruitment and hiring process, please contact Austen, Human Resources Manager at au****@cg***.ca.
Compensation
$65,000.00 – $75,000.00 per year
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