Job Description

Business Development Associate
Circle Surrogacy
Remote-based position
About Circle Surrogacy

Join us and help fulfill the dreams of people from around the globe who are unable to build their own family. Circle Surrogacy is a Boston-based, surrogate parenting and egg donation agency that offers intended parents full-service support as they realize the dream of building a family.

Circle has been in business for more than 25 years, is the leading surrogacy agency in the world, and continues to grow year over year. We are actively recruiting for a Business Development Associate to join the agency and help drive best business practices that lead to significant and continued growth. Helping lead growth activity within the agency, you will be responsible for educating intended parents thinking about working with Circle Surrogacy to fulfill their dreams of building a family and convert those leads to clients. The Business Development Associate role is ideal for someone in business development, who enjoys helping people, and collaborating with a team to continuously improve best lead generation practices which directly impact the effectiveness and efficiency of an organization. The work you do will directly impact hundreds if not thousands of families around the world.

We have an internal Diversity, Inclusion, and Belonging Committee that is committed to creating an inclusive environment for all employees.

Job Responsibilities:

• Serve as a key member of the New Parent Intake team to assist in driving quicker and more efficient initial responses to intended parents
• Work with LGBTQ+ community members to assist in the education of specific LGBTQ+ family building resources
• Make direct outbound phone calls to new leads, answer key questions about surrogacy and family building within the LGBTQ+ community, and determine the appropriate course of action for intended parents
• Use CRM system to monitor pipeline for new prospects, and perform additions, modifications, and updates as necessary to ensure system is up to date
• Schedule and conduct pre-consultation calls to educate intended parents on surrogacy as well as qualify IP’s for consultations
• Schedule consultations for outreach team monthly, set up calendar entries, collect form from intended parents, and conduct confirmation follow ups
• Manage various time zones while scheduling calls and consultations for both domestic and international intended parents
• Willing to work weekends and evenings to fill time gaps accommodating contacting new leads of various time zones, within a reasonable timeframe

Minimum Skills/Qualifications:

• Bachelor’s Degree or equivalent work experience in a related field
• Minimum 2-3 years of sales enablement and operations experience for new prospects and existing customers; comprehensive knowledge of sales policies, procedures, and best practices
• Proficient in CRM applications, preferably Salesforce
• Strong written and verbal communication skills
• Detail orientated and strong organizational skills
• A quick learner and team player who is also able to work independently
• Ability to be empathetic and sympathetic to others
• Friendly and easy to work with—consistently have the proper mood and an accepting attitude
• Ability to empathize with the challenges facing our clients
• Flexible, adaptable, and willing to do what it takes to get the job done—easy to delegate to
• Proactively identifies and fills gaps without needing to be asked to help
• Flexibility to work evenings and weekend as needed

All applicants should submit both a resume and cover letter.

Disclaimers:

Applicants, as well as position incumbents, who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

Circle Surrogacy is committed to the principle of equal employment opportunity.  Applicants for employment and employees are reviewed on their individual qualifications for a position.  Under no circumstances will Circle Surrogacy discriminate against qualified persons on the basis of race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, disability, mental illness, genetics, choice of health insurance, marital status, age, veteran status, or any other basis prohibited under applicable law.

How to Apply

Job Types: Full-Time. Salaries: Not Disclosed.

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