Full-Time Billing Management Coordinator
Job Description
Hachette Book Group’s Fulfillment Department is seeking a dynamic individual to join our team. The Billing Management Coordinator will be responsible for providing data-entry, communication, and analytical support to the Billing Team and the various processes it oversees. Our ideal candidate will possess excellent organizational and multi-tasking skills allowing them to handle multiple projects effectively. Strong communication and problem-solving skills are also essential to succeeding in this role. This is an entry-level position and a great opportunity to learn more about business operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Document, track, and resolve client inquiries via internal tracking systems.
- Enter non-standard orders in the company’s internal ERP system.
- Learn key internal systems and complete routine data entry and maintenance within them.
- Support internal business groups and client business groups with ad-hoc queries and requests.
- Support discounting and special offer queries and discount/special offer set up.
- Provide analytical support to management of various billing processes.
- Proactively interact with the internal and external clients regarding business needs.
REQUIRED KNOWLEDGE & SKILLS:
- Associate’s or bachelor’s degree preferred. Equivalent work experience considered as well.
- Strong understanding of MS Office Suite, particularly Excel.
- Superior organizational skills and a keen sense of detail.
- Excellent communication skills, both verbal and written, with the ability to communicate effectively in both individual and group settings, regardless of audience.
- Proven ability to deliver timely, accurate work product.
As a leading book publisher, we believe that including and representing diverse voices in all aspects of our business is fundamental to what we do. Hachette Book Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
How to Apply
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