Job Description

Bilingual Spanish/English Home Interviewer

Field Operations and Panel Recruitment – USA Queens/Bronx, New York

Homescan Representative ( Bilingual Staff Spanish/English )

Founded in 1923, Nielsen is the global authority on the consumer. We help over 20,000 clients, from Coca-Cola to Walmart to Apple to Disney, in over 100 countries understand consumers and grow their businesses, every day. Nielsen’s business is organized into two areas: What Consumers Watch, serving media, telecom, and tech industries; and What Consumers Buy, serving consumer goods, retail, financial services, and automotive industries. Nielsen went public in 2011 and joined the S&P 500 in 2013.

Nielsen has an immediate opening for a dynamic representative to join our Homescan team. As a Homescan Representative, you will use your unique combination of language skills and persuasion to recruit and maintain Hispanic families to participate in the Homescan panel.

Job Duties & Responsibilities
Accountable for achieving in-person recruitment and installation goals by utilizing proven recruitment techniques.
Drive to selected homes, within a designated territory using company provided vehicle and supplied GPS.
Educate panelists on proper scanner usage and the importance of scanning all products
Adhere to Nielsen/Homescan methodology and follow policies and procedures
Recruit statistically selected eligible homes within a block area without an appointment
Conduct in-person interviews with families and determine eligibility
Input collected data into a computer and/or iPhone and document results
Prepare reports from their visits and activities on the right platform/files
Persuade and educate the households while overcoming objectives, maximizing panel participation and building rapport
Persuade panelists to complete surveys via paper and/or online
Effectively communicate incentive and reward potentials to panelists, as well as address panelists’ questions that may arise throughout participation
Collaborate with various departments within Nielsen and the National Consumer Panel (NCP) to ensure a quality sample that is in compliance with methodology.

Qualifications
Bilingual in Spanish/English
Strong customer service and human relations skills
Ability to follow directions
Strong analytical skills
Excellent teamwork skills
Excellent organizational skills and ability to meet deadlines
Ability to work various hours (evenings and weekends and holidays)
Strong computer skills
High School Degree or GED
Travel for up to 5 days to other markets to support other teams, not more than 4 times per year
Travel for up to 5 days to an office for required meetings, training or other business reasons, not more than 4 times per year
Valid Driver’s License and clean driving record*
Ability to drive long distances, up to 200 miles per trip
Willing and able to be outside in all weather conditions going door-to-door to people’s homes– including, but not limited to single family homes, townhouses, mobile homes, condominiums and apartments
Ability to navigate stairs, elevators, walkways and driveway (paved and unpaved) and a wide array of entrances into people’s homes
Willing and able to interact with people for several hours in their home – regardless of location or condition, this includes homes that may contain pets of any kind, as well as be in various states of cleanliness or disarray

Driving record that reflects respect for traffic and safety laws. This includes, but is not limited to, no recent history of moving violations, DUI, DWI, loss of driving privileges, reckless, careless or negligent driving, speeding, seatbelt or cell phone violations.

Who is Nielsen?

Nielsen is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement. By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurements as well as for analytics that help improve performance.

Nielsen, an S&P 500 company (NYSE: NLSN), has operations in over 100 countries that cover more than 90% of the world’s population. Nielsen prides itself on being a place where employees can be themselves, make a difference, and grow their careers with the company. It has been named one of the “Top 50 Companies for Diversity” by DiversityInc for three years running and was selected as one of the “Top 35 Companies for Leaders who want Flexibility” by FlexJobs. For more information visit www.nielsen.com

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

About Nielsen

Nielsen Holdings plc (NYSE: NLSN) is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. For more than 90 years Nielsen has provided data and analytics based on scientific rigor and innovation, continually developing new ways to answer the most important questions facing the media, advertising, retail and fast-moving consumer goods industries. An S&P 500 company, Nielsen has operations in over 100countries, covering more than 90% of the world’s population. For more information, visit www.nielsen.com .

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Type: Regular

Primary Location: Queens/Bronx , New York

Travel: Yes, 10% of the Time

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: Bilingual, Homescan, Interviewer, Nielsen, and Spanish. Salaries: 20,000 - 40,000.

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