Job Description

YWCA Kalamazoo is on a Mission!

 At YWCA Kalamazoo, we look for people who want to make a difference and do something that MATTERS. YWCA Kalamazoo is your ally who is on a mission to eliminate racism, empower women, stand up for social justice, help families, and strengthen communities. When you work for YWCA Kalamazoo, you become part of a worldwide movement: eliminating racism and empowering women.

Simply put, YWCA Kalamazoo draws together members who strive to create opportunities for women’s growth, leadership, and power to attain a common vision of peace, justice, freedom and dignity for all people.

Our employee-centric philosophies focus on taking care of you and promoting a healthy work-life balance. We offer a benefits package tailored with YOU in mind!

PRIMARY FUNCTION: The Bilingual Human Trafficking Case Manager assists victims/survivors of labor and sex trafficking recovering from trauma and exploitation. The focus of this role is to deliver high quality survivor-centered, trauma-informed intensive case management to migrant and immigrant victims/survivors of human trafficking. The Bilingual Human Trafficking Case Manager position develops service plans to match individual needs utilizing a range of financial, medical, social, vocational, and other services and resources based on participants’ needs, eligibility, and priorities. This role also participates, as required, in crisis intervention, program planning, outreach, and service development through task forces, and community work groups.

 QUALIFICATIONS:

1. Fluency in Spanish is REQUIRED.
2. Minimum Bachelor’s Degree in human services or a related field (or a combination of education and/or training and/or experience which provides an equivalent background required to perform the work.)
3. Minimum of two years’ experience of providing services to people who have experienced harm
4. Knowledge of trafficking, the myriad of barriers and unique needs a victim/survivor will have, and an in-depth understanding of trauma-informed care
5. Familiarity with community systems and resources
6. Excellent presentation and communication skills
7. Excellent organizational skills. Proven abilities to set priorities and fulfill responsibilities
8. Ability to work effectively with staff from other disciplines (criminal justice system, human services, health care, employment agencies) and to effectively represent the YWCA
9. Demonstrated ability to be flexible and creative in meeting client needs while maintaining professional boundaries and self-care practice
10. Demonstrated ability to work with people of diverse backgrounds
11. Ability to make sound decisions and respond capably in crisis situations
12. Ability to work independently to ensure proactive, quality performance of duties, as well as ability to work part of a team
13. A valid driver’s license and reliable transportation
14. CPR and First Aid certification required

RESPONSIBILITIES:

1. Delivers trauma-informed, survivor-centered intensive case management and advocacy services based on individual needs.
2. Provides immediate emergency response services and advocacy to victims/survivors at safe locations such as hospitals, police stations, the victims/survivor’s home, or other non-traditional locations in the community.
3. Provides individualized intake, assessment, orientation, support, safety planning, referral and advocacy services by assessing and evaluating each victim/survivor’s distinct needs to develop service plan.
4. Assesses and monitors case progress to ensure goals are being attained, designated resources are being maximized, and modify plans as required .
5. Ensures that victims/survivors are provided the information, tools, resources, and support they need to meet their self-identified goals and objectives.
6. Meets and communicates regularly with assigned caseload participants weekly or as needed.
7. Engages in outreach to key partner organizations and vulnerable communities to increase identification of human trafficking as well as resources available to victims/survivors.
8. Ensures compliance with record keeping, documentation management, and reporting requirements.
9. Attends team and all staff meetings, participates in collective team and agency efforts, and complies with all YWCA Kalamazoo policies and practices.
10. Remains flexible and manages changing priorities on a continuing basis.
11. Knows and adheres to Association policies, procedures, and practices.
12. Safeguards confidential information gained because of the position.
13. Complies with Association policy regarding required reporting of child abuse.
14. As a YWCA employee, projects a positive image of the Association and its programs to the community.
15. Works cooperatively with program participants, YWCA staff, and volunteers.
16. Other duties as assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

THE PERKS:

YWCA Kalamazoo partners with ADP to provide a phenomenal benefits package.

Our Core Benefits:

• Medical
• Dental
• Vision
• Life
• Long Term Disability
• Short Term Disability

In addition to our core benefits, we also offer access to an excellent employee assistance program. We also offer tuition assistance and a GENEROUS paid time off package to our full-time employees. We are committed to supporting a healthy work-life balance and have tailored our benefits package with YOU in mind!

 EQUAL EMPLOYMENT OPPORTUNITY IS IMPORTANT!

As an employer, YWCA Kalamazoo encourages, welcomes, and fosters differences. It is the policy of YWCA Kalamazoo not to discriminate on the basis of race, religion, color, national origin/ethnicity, sex, sexual orientation, gender identity, gender expression, pregnancy, disability, genetic information, age, height, weight, familial status, veteran status, marital status, citizenship, or any other status or characteristic protected by law, in its programs, services, employment or activities. All qualified applicants will be given equal opportunity and consideration for employment.

Prior to a job offer, candidates will be required to complete a criminal record background check. Information gathered will be used for job-related purposes to the extent permitted by applicable law and will not result in an automatic disqualification from an employment opportunity.

Join us and stand up for social justice! Apply today to be part of a growing organization making a difference in our community!

How to Apply

Job Types: Full-Time. Salaries: 40,000 - 60,000.

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