Job Description

SALARY RANGE: $60,000.00 to $90,000.00

GENERAL PURPOSE:

Provide day-to-day support for the benefits, retirement and well-being programs in Total Rewards. Provide exceptional, compassionate customer service while answering employee questions on eligibility, changes and plan provisions regarding benefits, leaves, and retirement programs. Help to provide guidance and education related to FMLA, ADA, and Workers Compensation requests and accommodations in collaboration with legal. Complete weekly New Hire benefits meetings, assist with other benefits events or meetings as needed, and provide excellent customer service.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Supports the execution of Sound Transit strategy by providing administration assistance of integrated benefits and leave programs that includes traditional benefits as well as innovative benefits like well-being, mindfulness and work-life integration strategies that support the “whole self” and align with and support our HR strategy.

• Serves as a non-voting member of the Sound Transit Retirement Committee.

• Responsible for day-to-day benefits office assistance; including enrollments, terminations, changes in benefit status, verification and audit of billing statements and COBRA.

• Responsible for entering new hires into the HRIS system.

• Advises employees and management on all issues related to benefits, including medical, dental, vision and prescription drug insurance, life insurance, flexible spending accounts, leaves, retirement program, well-being program and other benefits.

• Assist employees and management with ADA accommodations, Washington Paid Family Medical Leave, FMLA leave requests and Worker’s Compensation.

• Delivers new hire benefits orientation and acts as a liaison with the agency benefit vendors.

• Collaborates with payroll to ensure accurate employee payroll deductions for benefits. Coordinate with payroll to ensure any deduction code updates or changes are made.

• Ensures that all applicable participant and plan level disclosure requirements are met in a timely and accurate manner.

• Assist with annual Well-Being fair and Annual Open Enrollment process.

• Collaborates in a variety of other HR related programs, projects, and services and serves on various committees or project teams as assigned; attends and participates in professional organization meetings; stays abreast of new trends and innovations in the human resources field; maintains awareness of federal, state and local regulations and impact of changes on the Agency; may work on or have lead on special projects or participate as member of other teams.

• Maintain and update the employee intranet benefits page with current documents and other related information as needed.

• Assist with benefits communications in collaboration with agency communication department.

• Champions and models Sound Transit’s core values and demonstrates values-based behaviors in everyday interactions across the agency.

• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit’s Equity & Inclusion Policy.

• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.

• It is the responsibility of all employees to integrate sustainability into everyday business practices.

• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience:

Bachelors degree in Human Resources or Business Administration with three years of corporate benefits experience; OR a combination of education and experience. Experience in interacting with third party contacts such as consultants, benefit carriers, and brokers preferred.

Required Licenses or Certifications:

None.

Preferred Licenses or Certifications:

• CBP (Certified Benefits Professional).

• CEBS (Certified Employee Benefits Specialist).

Required Knowledge and Skills:

• State and federal laws and regulations relating to benefits and leaves.

• Experience presenting in group meetings and facilitating employee benefits meetings.

• Experience with invoices and audits.

• Utilizing Microsoft Office programs for assigned work, including compiling or preparing spreadsheets.

• Experience with HRIS systems.

• Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups and the general public.

• Interpreting and administering human resources policies and procedures and in effectively gathering and analyzing data related to human resources programs and functions.

• Maintaining confidentiality and communicating with tact and diplomacy.

• Detail oriented, organized, with a strong sense of urgency.

• Customer service oriented.

• Identifying and resolving problems in a timely manner using sound judgment.

• Able to handle multiple tasks, meet deadlines, work under pressure and be adaptive to change.

• Responding to inquiries with effective oral and written communication.

Physical Demands / Work Environment:

• Work is performed in a standard office environment.

• Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds.

• May be exposed to potentially intimidating and/or unreceptive members of the public.

• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

How to Apply

Job Categories: LGBT. Job Types: Full-Time. Job Tags: business administration, corporate benefits, and human resources. Salaries: 80,000 - 100,000.

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