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3 Mar 2022

Full-Time Back of House Lead

Bob’s Red Mill Whole Grain Store, Southeast International Way, Milwaukie, OR, USA – Posted by hrdept Milwaukie, Oregon, United States

Job Description

Essential Job Functions:

  • Works with team to customize orders as needed.
  • Works with team and all managers at the WGS for all food, beverage and customer service related issues.
  • Preps and maintains oatmeal and fruit bowl cold stations.
  • Cleans and restock workstations and ensure all equipment is sanitized.
  • Flexibility to work around customer requests.
  • Ensures that the company’s brand is properly reflected by keeping a well maintained, clean, well-organized and stocked prep and food area.
  • Ensures that all allergy and dietary restrictions on tickets have been addressed.
  • Assists with training of all new staff.
  • Actively leads a shift with high energy and a focus on service.
  • Provides timely follow up to a manager regarding any employee coaching. 
  • Demonstrates positive financial decisions such as inventory control and labor on a shift by shift basis.
  • Assists FOH supervisor with training of the serving team in the absence of the restaurant manager.
  • Makes recommendations to the WGS Leadership Team to new products and production levels.
  • Greets customers, answers questions, takes and fills orders accurately and on time.
  • Safely uses kitchen equipment and keeps up equipment maintenance.
  • Recommends, selects, and helps customers with questions as needed.
  • Oversees prep/cooking production and testing ingredients to ensure each item meets food safety and quality standards.
  • Acts as a lead and mentor and provides training as necessary.
  • Works in partnership with the WGS Leadership Team to meet labor costs within the kitchen.
  • Works in partnership with the WGS Leadership Team to meet food costs within the kitchen.
  • May act as a managers in charge of the restaurant in the absence of a manager.
  • Shares product knowledge enthusiastically and accurately to elevate service and increase sales.
  • Ensures food/merchandise is properly stocked, labeled, and rotated.
  • Must remain friendly and service oriented, even during times of long lines and high traffic.
  • Ensures a clean, organized, safe, and respectful environment for guests and employees.
  • Maintains a clean and organized store/restaurant.
  • Confronts and resolves difficult situations in a proactive, objective, professional, and solution-oriented manner.
  • Ensures that the company’s brand is properly reflected by keeping a well maintained, clean, well-organized and stocked counter and food window area.
  • Embraces change by being open to new ideas.
  • Actively finds ways to increase productivity and reduce waste.
  • Communicates effectively with individuals, groups, peers, management, and the general public.
  • Maintains food knowledge on all Bob’s Red Mill offerings and confidently and accurately communicating that knowledge to customers.
  • Complies with all company policies and procedures and operates all equipment in a safe and food-safe manner.
  • Complies with Bob’s Red Mill food safety policies and procedures including adherence to FDA regulations and Good Manufacturing Practices (GMPs).
  • Performs other tasks and duties as assigned.
  • Be willing to assist in other departments as needed.

 

Supervisory Responsibilities:  

  • This position provides supervision, mentorship, and training within the restaurant and kitchen.
  • This position reports to the Restaurant Manager

Knowledge, Skills and Abilities:

  • Possesses strong communication and time management skills.
  • Has knowledge of a variety of culinary techniques.
  • Detail oriented and able to follow recipes accurately.
  • Familiar with recipe conversion to up or down scale a recipe.
  • Flexibility to work around customer demands.
  • Strong communication and time management skills.
  • Ability to work in an environment where exposure to potential food allergens is or may be present. 

Qualifications:

  • Three or more years of professional kitchen experience required.
  • Two or more years of supervisor/leadership experience required.
  • High School diploma or equivalent is preferred.
  • Must be available to work weekends
  • Must be able to obtain/possess a Food Handler’s Card

 

Physical Demands:    

  • Position regularly requires walking or standing for long periods up to 2 hours at a time.
  • Position regularly requires working around high temperatures.
  • Position requires the ability to lift up to 50lb on a regular basis.

Work Environment:

  • The primary work environment for this position is within the traditional and wheat-free bakery indoors may encounter temperatures from 32 degrees within a cooler to 425 degrees around cooking equipment.
  • Employees will be exposed to common food allergens.
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How to Apply

https://www.bobsredmill.com/careers

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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