Full-Time Asst Customer Service Manager
Job Description
POSITION: Assistant Manager of Customer Service – Bridals by Lori Sandy Springs
This is a full time position. This position includes a competitive benefits including:
- 401k
- 401k matching
- Paid vacation/Paid sick days/paid Holiday
- Free Life Insurance
- Low cost dental insurance
Starting Pay is $17-$18/hr with opportunities to grow it
Bridals by Lori is one of the leading couture bridal salons in the south. We have established an excellent rapport in the bridal industry by providing unmatched service and inventory from the top designers in the country.
We are looking for an energetic individual with exceptional communication skills with managerial experience to join our Customer Service team. Our most successful employees are self motivated individuals with upbeat and outgoing personalities that can easily connect with people.
Our Assistant Manager is there to help the manager with overseeing the daily operations as well as addressing customer concerns. This is a full time/ sales position. Flexibility is a plus and weekends are mandatory.
This is a full time position. This position includes a competitive benefits including:
Duties:
- Overseeing a department of four or more people
- Aiding staff in escalated situations
- Addressing customer concerns
- Problem Solving
- Answering Multiple Lines, Setting up Bridal Appointments
- Bridal/ Bridesmaid Dress Pickups
- Promo/Accessory Sales
- Putting together the end of day Revenue Reports
- Weekly Inventory
- Relay strong product knowledge and ability to troubleshoot for different departments/situations
Requirements:
- At least 1 year of managerial experience
- Friendly customer service
- Energetic attitude
- General computer knowledge
- Attention to detail
- Clear communication and follow up
- Organized and able to multitask in a busy environment
- Ability to communicate pleasantly and effectively in tough situations
- Display a professional image reflective of Bridals by Lori aesthetics
- Ability to work weekends
- Male due to package lifting
Experience:
Customer Service: 1 year
Manager: 1 year
Experience in the wedding/ bridal industry is a plus!
How to Apply
email resume jobs@bridalsbylori.com Best to complete online application at this url: https://bridalsbylori.com/employment-opportunities/126 total views, 0 today