Temporary Assistant, E-Commerce Trade
Job Description
We have a fantastic opportunity for an individual to join our team as our Assistant, E-commerce Trade on a fixed-term contract. In this diverse role, you will be responsible for the day to day trading of the online store and ad-hoc administration tasks to ensure all channels perform to the optimum level for the LFC global fans. You will work closely with the wider E-Commerce UX, Retail Marketing, Retail Merchandising & Retail Product Team to maximise cross channel sales.
What will you be doing?
- Assist the Senior Specialist, E-Commerce Trade & Manager, E-Commerce Trade in campaign planning, to ensure products/categories/landing pages are ready for a launch.
- Work closely with the Customer Experience team to ensure customers have the best possible experience, responding to inbox queries in a timely manner.
- Supporting the Senior Specialist, E-Commerce Trade in uploading homepage, category and landing page content into Dynamic Yield.
- Ad hoc systems tasks; barcode checking, reviewing orders, checking stock.
- Assist the E-commerce Trade Specialist in setting up and testing new promotions.
- On site search optimisations.
- Ensure International storeviews are consistent with the Global Store, and identify any opportunities for International development.
- Ongoing competitor analysis.
- Review customer feedback and answer product related questions.
- Curating user generated content in Yotpo and generation/maintenance of visual galleries.
Who are we looking for?
To be successful you will be able to demonstrate good administration skills and problem-solving skills, including an ability to work under pressure to tight project deadlines or targets and can adapt to differing demands. You will take a methodical approach to work, with a strong focus on accuracy and quality and be able to demonstrate initiative and the ability to be proactive, while also being able to follow instructions. Experience in customer service environment and/or e-commerce is desired.
Why should you apply?
This role is offering a full-time 12 month fixed-term contract role working 35 hours per week on a 5 from 7-day basis. Your main base will be our Head Office in Liverpool City Centre which is close to local bars, shops and restaurants and has great views over the river Mersey.
To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme.
You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community.
We aspire to be the most inclusive club in world football – providing fair and appropriate opportunities to as many people from different backgrounds as possible, being welcoming and meeting their needs as best we can. We are committed to hiring great people representative of a variety of backgrounds, perspectives, and skills, not just because it`s the right thing to do, but because we believe it makes our Club stronger. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.
Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
How to Apply
Please apply via our website: Liverpool Football Club (liverpoolfc.com)205 total views, 0 today