If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Resumes/CVs are intended to be used as a complement to an application. Generally resumes/CVs are lacking the detail and breadth of an applicant’s full education and work history so applicants should complete the application with more detail than what their resume contains to show that they meet both the Education Requirements and ALL Knowledge, Skills and Abilities (KSAs) listed below in order to qualify. Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities.  (Note: These links refer to Dept. of Public Safety process; this process is the same for Dept. of Information Technology.)

To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Demonstrated experience performing application development in a large-scale software environment such as requirements gathering, applications analysis and design, feasibility analysis, cost analysis construction, implementation, testing, debugging and/or documentation
• Experience customizing ServiceNow suite applications such as ITSM (incident, problem, change and knowledge management), HRSD and/or CSM
• Working knowledge of Software Development Life Cycle (SDLC) methodologies and/or experience applying SDLC methodologies in a large complex application development environment
• Demonstrated experience creating seamless integration between large IT systems such as ServiceNow and/or other systems using REST or other technologies
• Demonstrated experience working with ServiceNow reporting and/or experience with visualization tools such as Tableau or PowerBI

Management Preferences:

• A ServiceNow Certified Application Developer (CAD) or ServiceNow Certified System Administrator (CSA) is preferred
• Experience with one or more technologies such as HTML5, JavaScript, jQuery, CSS, Angular.js, Rest API, SOAP, configuration/customization strategies and implementation and/or workflow-based tools
• Ability to lead and mentor junior developers is a plus

Some state job postings say you can qualify by an ‘equivalent combination of education and experience.’ If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and four years of progressive experience in business application consulting or development;
or
Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and five years of progressive experience in business application consulting or development;
or
High School or General Education Development (GED) diploma and eight years of experience in business application consulting or development; or an equivalent combination of education and experience.

The North Carolina Department of Information Technology (DIT) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders.

NCDIT uses the Merit-Based Recruitment and Selection Plan to fill posted positions.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

• The Department of Information Technology will not accept “See Resume” or inserted text resumes in lieu of all work experience and education completed on the application.
• Employment at NCDIT is contingent upon a satisfactory background check.
• Applicants seeking Veteran’s Preference must attach a DD form 214, Certificate of Release or Discharge from Active Duty, along with your application.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.
• Applicants applying for positions that require specific coursework, must upload and attach a copy of the transcript with their application.
• Applicants with relevant professional certifications to the posted job must attach proof of active certification along with the information in the “Certificates and Licenses” section.
• If applicants earned college credit hours but did not complete a degree program, they must attach an official transcript to each application to receive credit for this education.
• If applicants earned a foreign degree, foreign degrees require an official evaluation for U.S. equivalency, and must be submitted to Human Resources for verification. There are several organizations that perform this specialized service, feel free to use any service of your choosing. The National Association of Credential Evaluation Services (NACES) has several options on their website that can provide credential verification: https://www.naces.org/members

REMOTE WORK:
We trust our employees to be self-motivated and successful in hybrid/remote roles, thus NCDIT offers robust work from home options and variable work schedule flexibility.

COMPENSATION & BENEFITS:
The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.

Some highlights include:

• The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
• Twelve (12) holidays/year
• Fourteen (14) vacation days/year which increase as length of service increases and accumulate year-to-year
• Twelve (12) sick days/year which are cumulative indefinitely
• Longevity pay lump sum payout yearly based on length of service
• 401K, 457, and 403(b) plans 

Learn more about employee perks/benefits:

• Why Work For NC?
• NC OSHR: Benefits
• NC OSHR: Total Compensation Calculator