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21 Jul 2023

Full-Time Applications Specialist/Trainer

St. Lawrence College – Posted by employ –  Kingston, Ontario, Canada

Job Description

  • Job ID: SUPP-23/24-116
  • Location: Tri-Campus
  • Deadline: August 18, 2023
  • Job Type: Support
  • Start Date: Immediately
  • Department: IT Systems
  • Positions: 1

POSITION DESCRIPTION

The ITS application trainer’s role is to deliver training to staff on how to use various types of software programs efficiently and effectively in support of business objectives. The Application trainer is responsible for designing, delivering, and improving in-house software applications training programs and related courseware.

The ITS applications trainer is also responsible for the development and delivery for semester start-up training sessions for students that focus on the IT Services available to students. This includes the design, delivery and maintenance of all students’ how-to documents and knowledge database related to the IT services and applications provided to students.

QUALIFICATIONS

Education and Experience:

A minimum of 3-years of a diploma/degree in the field of computer science or information systems. An additional requirement of being an MS Certified trainer.

A minimum of 2 years of proven experience with adult learning principles, methodologies, and course design techniques, and the development of training materials.

Other Required Qualifications:

  • Hands-on knowledge of enterprise and desktop applications, including MS Office 365.
  • Communication skills
  • Comprehensive knowledge of MS applications
  • Ability to learn new applications and how they are used in a daily operational setting
  • Ability to create and deliver training sessions on applications to enhance staff’s understanding expertise
  • Ability to write comprehensive end user training documentation and how-to instructions
  • Technical document writing skills
  • Ability to conduct research into course development and delivery concepts, as well as technical software issues
  • Consultation skills
  • Collaboration skills

 

Physical/Work Environment Essential Requirements:

The successful incumbent must have the ability to report to the work location and work temporarily from a remote location with reliable internet access, as approved by the College and in accordance with the college’s Telework Policy.

SALARY & TERMS

  • Support Group:     Pay Band H
  • Hours per week:    35
  • Start Rate:              $33.38/hour
  • Posted Date:          July 21, 2023
  • Closing Date:         August 18, 2023 (4:00 p.m.)

DOCUMENTS

 

THIS IS A FULL-TIME BARGAINING UNIT POSITION

This competition will be processed in accordance with College policy, the Academic and Support Staff Collective Agreements. In addition to comparing candidates’ qualifications and experience to the listed technical skills, education, work experience, and personal characteristics (values, attitudes, motivation, and performance), the seniority of Bargaining Unit members will be considered. If the search extends beyond the Bargaining Unit, consideration will be given to accumulated service with the College.

St. Lawrence College is committed to employment equity and diversity in the workplace. We encourage and welcome applications from members of the designated groups, including women, racialized minorities, Indigenous peoples, persons with disabilities and persons of any sexual orientation and identity.  St. Lawrence College is committed to an inclusive, barrier-free selection process. SLC provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant’s accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Belonging, People and Culture at 

em****@sl.ca











. To obtain a copy of this position vacancy or any of the position related documents in an alternate format please contact 

em****@sl.ca











 and our Talent Acquisition Consultants will address your requests for accommodation confidentially.

This job opportunity is open to both internal and external applicants. Only those who are selected for an interview will be contacted.

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How to Apply

How to Prepare your Application for Submission: You will be able to attach only one document to your application. To prepare your application: Combine your cover letter and resume as one document. Save your document in .PDF, .doc, or .docx format using Last Name, First Name as your naming convention. Click on the Apply Here link and complete the application form. Attach your cover letter/resume document to the application form.

Job Types: Full-Time. Salaries: Not Disclosed.

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