Job Description

Yolk Recruitment Public Sector and Not-for-Profit is proud to be working with an Organisation that provides needs-based support and a place of safety for all women and children experiencing and at risk of gender-based violence. They work alongside survivors to create change, raising awareness of the causes and consequences of violence against women and girls and work in partnership with others to prevent gender-based violence and promote equality.

The Opportunity:

An exciting job opportunity has arisen for an Adult Support Services Team Manager for this full-time, permanent role. We are looking for someone who is dynamic,

inquisitive, has a passion for rights, diversity and inclusion and wants to fight alongside

those who may not have a voice.

You will manage and develop a team of specialist support professionals

within the organisation’s Adult Support Team, to provide a

high-quality frontline service to women, children and young people experiencing issues of VAWDASV.

Main Duties:

• Responsible for oversight of a variety of projects across the services
• Manage a multi-faceted team of Independent Personal Advisors (IPA’s)and Independent Domestic Violence Advocates (IDVA’s) through promoting and supporting effective team working
• Responsible for the day-to-day operation of the team, providing advice and guidance, regular case management, supervision and staff inductions.
• Work closely with the other Team Managers, Services Manager and Director to ensure quality of service at all times.
• Participate in the senior management team’s strategic development by identifying and implementing ongoing continuous service improvement
• Facilitate staff development, including mentoring, delivering training, facilitating regular team meetings, observing practice etc.
• Support service users and advocate internally and externally using a trauma informed holistic approach
• Work effectively in partnership with statutory and non- statutory agencies

Specific Responsibilities:

• Responsible for the day to day running of the Adult Support Team
• Ensure all referrals are processed and contacted within a timely manner
• Providing adequate cover to meet the needs of the service users and partners using the One Stop Shop facilities.
• Liaising with the Multi Agencies such as MARAC, DACC MASH Hub
• Act as point of contact for all partner agencies.
• Ensuring weekly cover at the SDVC court by a designated IPA
• To proactively manage and delegate workloads
• To be responsible for IPA’s delivering regular 1:1 and telephone support.
• To support the Therapeutic Services Manager by ensuring proactive referrals are made.
• To develop a wide range of specialist surgeries to enhance the OSS profile.

Working Patterns

• The post-holder is expected to work flexibly between Monday to Friday. This post may involve working some weekends and bank holidays to ensure cover across the city is maintained.
• The duty manager on-call service provides support, advice and guidance to staff as third tier and is participated in on a rota basis.

General Responsibilities:

• Attend meetings as necessary.
• Take responsibility for team rotas, monitor absence, plan and arrange short term/ emergency cover/annual and sick leave.
• Participate in the Duty Manager on-call rota.
• Deliver internal & external training where required
• To maintain anti-oppressive and anti-discriminatory work practices.

Essential Requirements:

• Leadership and Management skills – demonstrating line management experience
• Ability to negotiate and problem solve, manage and motivate staff, plan and prioritise workload
• Good knowledge and understanding of strategic leadership
• Have a good understanding of domestic abuse including the impact of domestic abuse on women and children and knowledge of regulatory standards.
• Have strong crisis management skills and the ability to deal with stressful and difficult situations
• Be available to participate in the on-call service

What you get in return:

• Generous Annual Leave Package Totalling 33 Days (Inclusive of Bank Holidays)
• Pension
• Life Assurance
• Employee Assistance Program – supports your health and wellbeing at home and work
• Flexi Working
• Paid Company Sick Pay & Emergency Dependent Leave
• Living Wage Employer
• Bike to work scheme, among other benefits

If you think this one’s for you:

Please contact Hannah Welfoot at Yolk Recruitment on 07458 143 279

Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs.

Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Post open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1.

This role is subject to an enhanced DBS check. We are committed to supporting and

promoting equality and diversity and to creating an inclusive working environment.

How to Apply

Job Types: Full-Time. Salaries: 20,000 - 40,000.

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