Job Description

WSLCB Vision
Safe communities for Washington State.

Mission
Promote public safety and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws.

This position is currently eligible to telework. This position is required to work in the office at least 2 days a week. This may change based on business needs. 

Who we are

The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance.

We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business-initiated process improvement.

Our commitment to DEIB

The WSLCB strives to promote Diversity, Equity, Inclusion, and Belonging (DEIB) in all aspects of our work. This includes a commitment to our workforce and external stakeholders.

It is our mission to build, educate, and inspire an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education, background, or beliefs. As a WSLCB team member, you will have opportunity to join statewide business resource groups (BRGs) such as, Rainbow Alliance and Inclusion Network, Veteran Employee Resource Group, Latino Leadership Network, Blacks United in Leadership and Diversity, Disability Inclusion Network, Washington Immigrant Network and Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network.

WSLCB provides a modern work environment and excellent benefits including:

• A comprehensive benefits package (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)
• Paid Vacation, Leave, and Holidays
• Tuition Waiver (enrollment in courses at state universities/colleges on a space availability basis – all or a portion of the tuition/fees may be waived for state employees)
• Tuition reimbursement (courses taken with prior approval in order to further employee’s career development with the WSLCB)
• Training and career development programs (including online courses and LinkedIn Learning)
• A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
• Employee Assistance Program – confidential program created to promote the health, safety and well-being of public service employees
• Generous wellness program (we offer reimbursements for certain fitness related activities)
• Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
• Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work.
• Free parking

Your opportunity at a glance

The WSLCB Enforcement and Education Division is announcing an exciting opportunity for an Administrative Assistant 4 position in Olympia, WA. This position reports to and supports the Deputy Chief of Operations within the Enforcement and Education Division. The position serves and complements the WSLCB’s mission and goals by providing a wide range of administrative support to the Enforcement and Education Division. In this role, you will use independent judgment, establish priorities, and solve problems. Additionally, you will be involved in the Investigative Aide hiring process.

If you have an interest in an administrative position that promotes effective and efficient division management and operations, while simultaneously managing various division interests and issues, we encourage you to apply to be a part of the WSLCB team!

Duties

Some of the duties you will perform are:

• Calendar Management – Review all appointment requests/invitations; keep the Deputy Chiefs and Managers updated on schedule changes and upcoming meetings; advise relevant staff on calendar updates and potential events.
• Meeting Management – Review and respond to meeting requests, coordinate, and schedule meetings; secure meeting space; research and organize pertinent information for Deputy Chief’s review prior to meetings.
• Coordinate scheduling, logistics, agendas and note-taking for various unit, stakeholder advisory group, and/or work group meetings. Prepare summary of meetings and discussions.
• Prepare and review various correspondence for internal and external needs on behalf of the division’s Deputy Chiefs and Managers.
• Route and distribute all correspondence, complaints, licensing actions and monitor timeliness of response.
• Participate in strategic and quality planning and process improvement meetings, workgroups and/or committees.
• Support the division’s Deputy Chief’s with stakeholder contacts via telephone and written correspondence, taking messages, and ensuring they are received by the recipient in a timely manner or delegated to other staff appropriately.
• Support the division’s Deputy Chiefs in continuing a proactive relationship with external and internal stakeholders.
• Utilize agency tracking systems to create projects that are used to track files and their status assigned to Licensing Non-Renewal request from external stakeholders.
• Use agency and division computer systems to provide case-specific information and other data to the division’s Deputy Chief’s as requested.
• Tracks assignments and projects to include deadlines, follow-up and document review on behalf of the division’s Deputy Chiefs.
• Develops reports from customer service surveys and field activities on behalf of the division’s Deputy Chiefs and shares the information with Management.
• Participates in the hiring process of Investigative Aides to include; background checks, drug and alcohol testing, PAR forms, and updating IA’s contact information and age verification tracking. Maintains and updates master spreadsheet reflecting most current IA information for field staff.
• Assist other administrative support on various tasks as needed; serve as a back-up to the AA5 position.

Qualifications

Required Qualifications:

A High School Diploma or GED equivalent

AND 

Four (4) years of progressively responsible experience in office/clerical, secretarial, bookkeeping, accounting or general administrative work.

AND

A valid unrestricted WA State Driver’s License – corrective lenses excluded.

Supplemental Information

1. Completed online application.
2. Current Resume.
3. Letter of Interest describing how you meet the specific qualifications for the position.
4. Three professional references to include a current or recent supervisor with email addresses and phone numbers.

**A resume will not substitute for completing the “work experience” section of the application.

The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment.

Prior to a new hire, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

Other
Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: “No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business.

RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of cannabis, useable cannabis, or cannabis-infused products, or derive any profit or remuneration from the sale of cannabis, useable cannabis, or cannabis-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business.

The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.

All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability.  You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email hr****@lc*.gov or call (360) 664.1674. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: #Admistrative, #customerservice, #WSLCB, and officeassistant. Salaries: 40,000 - 60,000.

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