Job Description

Olmsted County has earned the 2023 and 2024 Best Places to Work – Southeast Minnesota designation.

Minimum Qualifications of Education and Experience

Associate’s degree from an accredited college or university in business, administrative assistant, or related field.

OR

Combination of education and experience equivalent to two (2) year of experience in a customer-focused position.

Regular and reliable attendance is a necessary component of job/position. Individuals required to use County vehicles and equipment must have a valid driver’s license and be free of any major traffic violations for the last three (3) years.

Nature of Work

Under supervision, performs a variety of complex tasks requiring specialized knowledge of policies, procedures, and laws applicable to the Environmental Health and Environmental Lab units. Generates billing, codes, posts, and reconciles Environmental Health and Environmental Lab records. Enters and maintains organizational data and runs reports. Provides customer service to internal and external customers, interprets and explains policies and procedures, compiles data and reports, and prepares correspondence. Contributes to and may take a lead role in a variety of projects. Work is performed independently with great attention to detail, and may train others.

Examples of Work

• Generates billing, codes, posts, and reconciles accounts for the Environmental Health and Environmental Lab units.
• Enters data and maintains organizational records.
• Assists and consults with customers on licensing, answers questions, and escalates to the appropriate staff members as needed.
• Audits Environmental Health and Environmental Lab billing records and procedures on a regular basis and suggests improvements.
• Performs collections on Environmental Health license fees and Environmental Lab invoices.
• Performs credit card transactions, posts and reconciles credit card batches related to the area of assignment.
• Serves as a lead special event organizer. Monitors events, enters event data, tracks licensure, and maintains accurate records on an ongoing basis.
• Processes refunds and obtains documentation according to finance policy for the Environmental Health and Environmental Lab units.
• Responsible for a purchasing credit card and knowledge of all associated responsibilities, policies, and procedure related to purchasing. Orders supplies and tracks inventory for multiple public health units.
• Compiles data and prepares reports according to State requirements.
• Serves as a 508-compliance liaison for the Environmental Health unit.
• Maintains billing system to accurate reflect rates and fees.
• Processes mileage reimbursement for Environmental Health and Environmental Lab.
• Prepares correspondence and print materials including mass emails, informative mailings and inserts, posters, and flyers.
• Performs related work as required.

Knowledge, Skills and Abilities Required

• Knowledge of basic accounting principles.
• Knowledge of policies, regulations, statutes, procedures, and practices pertaining to the area of specialization.
• Skill in the use of computers and technology including the setup, design, and use of information systems.
• Skill in the use of basic business math.
• Skill in the use of office equipment.
• Ability to perform complex tasks and make independent decisions.
• Ability to maintain the confidentiality of information.
• Ability to enter data quickly and accurately, with attention to detail.
• Ability to organize and prioritize daily work tasks while experiencing multiple interruptions.
• Ability to establish and maintain effective working relationships with others.
• Ability to follow written and verbal instructions.
• Ability to communicate effectively both verbally and in writing, including documentation of processes and procedures completely and accurately.
• Ability to implement new processes, procedure, and technology to solve problems and improve processes.
• Ability to adapt to changes in tasks and responsibilities.
• Ability to work independently as well as within a team.
• Ability to multitask and respond appropriately to competing priorities and deadlines.
• Ability to solve problems, recommend solutions, and de-escalate situations.

Persons with disabilities: the above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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