Job Description

SUMMARY: Responsible for assisting Energy Services and Administrative staff as needed in performing a variety of clerical functions, general support, project assistance, and maintaining records for the Energy and Administrative Services Departments. Duties have varying due dates and must be accomplished in a timely manner. Must be able to multi-task. Must maintain a well-organized and professional office environment. Employee must be able to take initiative, work independently, and know when to ask for direction. Must exercise discretion in handling confidential information.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Supports and upholds Couleecap’s mission to fight poverty and promote self-sufficiency for individuals by helping to identify needs, mobilize resources, and provide quality services.
• Performs wide range of general clerical duties for staff, including copying, word processing, data entry, filing, report preparation and other tasks as assigned using a computer, Microsoft programs, accounting software with a purchase order system and basic office machines.
• Assists Energy Services Coordinator and inventory staff with a variety of tasks, including recruitment and enrollment of program participants, processing of applications, verifications, drafting correspondence, file building, data entry and tracking of information.
• Greets general public, clients, vendors, and other business personnel, directing them to appropriate staff person and/or programs within the agency. Answers agency telephone, email, and manages messages to staff. Refers individuals to other available resources/services in the community.
• Receives and processes in-coming/out-going mail and donations to the organization.
• Ordering of subcontractor work per work order, communicating with vendors and collecting/preparing invoice paperwork for payment.
• Coordinates the ordering of supplies and equipment. Maintains postage logs and copy logs for funding allocation purposes. May assist with work orders, inventory reconciliation, and distribution of materials.
• Assists Energy Services and Administrative staff with specific projects or other duties as assigned.
• Understand, appreciate, and interact with people from all cultures or belief systems.

SUPERVISORY REQUIREMENTS: None

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Requires academic education beyond high school sufficient to qualify for registration in a professional occupation; or three to four years’ previous experience; or equivalent combination of education and experience. Must have experience working with Microsoft Excel, Word, and Outlook.

LANGUAGE SKILLS: Ability to read and interpret documents such as procedure manuals, technical procedures, government regulations, safety rules, operating and maintenance instructions. Ability to write business correspondence using standard grammar. Ability to effectively present information and respond to questions from co-workers, managers, customers and vendors.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be accurate with details.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with practical problems involving a variety of concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS: Access to reliable, licensed, insured driver and transportation.

OTHER SKILLS and ABILITIES: Must possess the ability to complete multiple tasks accurately and efficiently and respond to a wide variety of requests from multiple staff members. Ability to work four 10-hour days (Monday through Thursday 7 am to 5:30 pm). Work time will be spent in both an office and warehouse setting. Knowledge of standard office procedures, equipment and customer service skills. Must have the ability to organize and meet deadlines while maintaining a high level of accuracy. Ability to establish and maintain effective working relationships with other agency staff, vendors and customers. Ability to maintain confidentiality. Customer service and inventory experience, and knowledge of materials used in building construction and furnace operation is preferred.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, hear, sit, stand, walk, reach, bend and climb (such as a step ladder) or balance. This job requires occasional physical effort which involves working with average and occasionally heavy weight materials. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will work in both an office and warehouse setting. The employee is occasionally exposed to fumes or airborne particles, extreme cold and extreme heat. Exposure to cellulose, fiberglass and other building materials is frequent. The noise level in the work environment is usually moderate.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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