Full-Time 1661 Development Operations & Memberships Program Assistant
Job Description
JOB TITLE: #1661 Development Operations & Memberships Program Assistant
OPEN TO: This job is open to all applicants.
LOCATION: History Center – 345 W Kellogg Blvd., St. Paul, MN 55102
SALARY: $18.04 hourly minimum
STATUS & HOURS: Full-time, regular (approximately 2,088 annual hours) position.
BENEFITS: Eligible to participate in the State Employee Group Insurance Program and a retirement program with employer contribution. Generous vacation and sick time accruals with additional paid holidays.
DEPARTMENT: Development & Membership
CLASSIFICATION: 63L Clerical
SUPERVISORY: No
HIRING MANAGER: Operations & Research Manager
POSTING DATE: August 4, 2022
DEADLINE DATE: September 3, 2022
TO APPLY: Interested applicants must apply online at the Minnesota Historical Society’s career center at www.mnhs.org/jobs and include a resume and cover letter by the application deadline date.
DESCRIPTION: This position exists to perform administrative duties to support the work of the MNHS membership and development programs. The purpose of development operations is to strengthen donor relations and assist in the achievement of the department’s financial and relational goals. The work with MNHS membership will include management of solicitations and fulfillment processes for membership, customer service over the phone and via email, and to assist and support Development & Membership events throughout the year, including working at events, fulfilling mailing list requests, creating name tags, and other various administrative duties.
SUMMARY OF WORK: 1) Produce donor and member correspondence; 2) Work with Development & Membership staff to manage the solicitation and fulfillment process for the membership program; 3) Serve as a member of the Development Operations work team; 4) Provide administrative support for Development & Membership events ; and 5) Provide customer service and support to members by functioning as a key team member in supporting member needs and inquiries.
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent.
- Two years of advanced business or technical school training OR equivalent in experience and/or education.
- Ability and willingness to work a flexible schedule, including occasional weeknights and weekends.
DEMONSTRATED SKILLS IN:
- Word processing, including Microsoft Office and Google Suite.
- Data processing, including familiarity with multi-relational Customer Relationship Management (CRM) database systems.
- Proofreading, attention to detail, and accuracy to ensure that documents and data pulls for mail and email lists, renewal segments, and Member card segments are error-free.
- Multitasking, working effectively under pressure to meet deadlines, prioritizing and adapting to changing priorities.
- Working independently and taking individual initiative while also being able to collaborate effectively and contribute positively in a team environment.
- Detail orientation with the ability to synthesize and organize complex information and maintain/upgrade systems and processes.
- Building interpersonal relationships and communicating clearly and effectively.
- Working with a high degree of diplomacy and maintenance of confidentiality is required.
KNOWLEDGE OF:
- Development and membership best practices, including a basic understanding of fundraising and donor relationships.
DESIRED QUALIFICATIONS:
- Strong personal computer skills, including intermediate or higher skill level with Microsoft Office or Google Suite software and multi-relational CRM databases.
- Strong ability to work within an electronic, data-driven environment.
- Experience with InDesign, Wordfly, Trello, Asana, and Zoom.
Should you have questions with the application process, email
hu************@mn**.org
.
At MNHS, we don’t just accept difference — we celebrate it, we support it, and we thrive on diversity for the benefit of our employees, our products and services, and our community. The Minnesota Historical Society believes that an inclusive culture among our team members is critical to our success as a historical society and museum, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Minnesota Historical Society is proud to be an equal opportunity workplace and employer.
How to Apply
Interested applicants must apply online at the Minnesota Historical Society’s career center at www.mnhs.org/jobs and include a resume and cover letter by the application deadline date.250 total views, 0 today