Full-Time Sales Representative, Inside Sales
Job Description
Department: Sales
Reporting To: Sales Director, Fields and National Accounts
Status: Regular Full Time
Location: 22 Adelaide Street West, Toronto (currently working remotely but will need to commute to the office when it reopens)
Job Summary:
Sales responsibilities and management for Independent Bookstores and nontraditional shops (gift, museum, etc.) across Canada selling titles from Harper Canada, Harper US, Harper UK, HCCP, Harlequin and Usborne.
Duties and Responsibilities:
• Selling activities and support of all HCC products to independent booksellers and other small and independent retailers. Present front-list sales cycles of products in addition to maintaining and growing our backlist titles via Edelweiss presentations and our frontlist order/ booking procedures
• Utilization of product lists and product category ranking reports for backlist awareness and re-ordering
• Provide responses and resolutions for retailer issues and concerns stemming from order placement through to delivery within a reasonable timeframe
• In-store assistance of HCC titles involving placement and monitoring of sell-through of key-sellers and re-order processes
• Set-up and oversee the completion of our credit application and discount policies for new HCC accounts
• Assist retailers in their marketing initiatives, profiling key titles and best-sellers through our approved marketing-based promotions
• Provide event assistance through book table strategies, assisting with returns processing as needed.
• Solicit and process author orders as needed
• Attend and assist in setup of the CGTA gift show held twice annually
• Solicit new business from non-traditional accounts throughout the country
Qualifications:
Specific training or job experience required includes:
• Post-Secondary Education – specializing in marketing, communications, or business management.
• 1 – 2 years or relevant sales experience
• Awareness of retail-store operations / knowledge of current issues and concerns facing storeowners
• Proficient Computer Skills / skilled knowledge of spreadsheets / ability to navigate through Industry-oriented sites designed for booksellers
• Knowledge of social media strategies and initiatives pertaining to the publishing industry
• Good interpersonal communication skills / outgoing and assertive personality is a great asset
• Ability to be accountable to the needs of the customer
What’s in It For You?
• The opportunity to be part of a company on the leading edge of publishing, working with a very talented team and exceptional books
• Remote work, flexible start/stop times
• Paid time off days and vacation allotment, starting at three weeks
• Flexible benefit plans to fit your needs and pension matching
• Various virtual social activities to keep you connected – we love trivia!
• Virtual author events and access to discounted books
• Working with passionate people!
About HarperCollins Canada and Harlequin
Harlequin is a leading publisher of commercial fiction and narrative nonfiction. We publish more than 100 titles a month that reach audiences globally. Encompassing highly recognizable imprints that span a broad number of genres, we are home to many award-winning New York Times and USA TODAY bestselling authors. Harlequin is a division of HarperCollins Publishers, the second-largest consumer book publisher in the world. Through HarperCollins’s global publishing program, Harlequin titles are published in 17 countries and 16 languages.
Known worldwide for the quality of its list, HarperCollins Canada is the proud home of many bestselling and award-winning authors, including Esi Edugyan, Heather O’Neill, and Lawrence Hill. It is our vision to publish the best books of our generation and to work with authors over the length and breadth of their careers. Our authors are at the centre of everything we do. In addition to the Canadian publishing program, HarperCollins Canada is responsible for the sales, marketing, and publicity of HarperCollins titles from around the globe.
How to Apply
Interested, qualified internal applicants apply through our website (https://careers.hcc-hqn.com/) by February 11, 2021. HarperCollins Canada and Harlequin are Equal Opportunity Employers committed to equal employment opportunities. Employment decisions are based on job requirements and the skills, knowledge, and experience of the candidate, regardless of any other factors unrelated to job performance.We are also committed to ensuring that the accessibility needs of candidates and employees are considered and accommodated during the recruitment process.
We thank all applicants for their interest, however, only those candidates selected for an interview will be contacted.
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