Full-Time Account Manager
Job Description
JK is looking for an experienced account manager with a strategic mindset to join our team. You should be an adept communicator, an active listener, and an open-minded collaborator—with a drive to make and build strong client partnerships.
We’re a midsize agency in the heart of NJ, with creative and strategic capabilities that rival the big NYC shops. We’re all about making connections: to our clients, to the people that matter to them, and to each other (even while we’re working from home).
To us, every project is the chance to build a strong partnership—and to help take our clients’ brands to meaningful new places.
Sound like your kind of opportunity? Read on!
Your day-to-day will involve working with our account team leads on our clients’ marketing and communications initiatives. That means keeping an eagle eye on client needs and project details and staying in close contact with all project stakeholders.
Responsibilities
Own client relationships as the primary point of contact for assigned accounts.
- Lead and manage client communications and account documents (meeting agendas, meeting recap reports, etc.).
- Manage financial processes (monitor project hours and client billing, perform account revenue forecasting, etc.).
- Collaborate across departments to develop project scopes, budgets, and proposals.
- Communicate with and manage internal project teams, ensuring that projects are delivered on time and on budget.
- Ensure that all deliverables go through appropriate QA processes; conduct PPAs after project delivery.
Expectations
- Develop strong client relationships, building trust and confidence.
- Ensure that all project teams are informed about project status, deliverables, and expectations.
- Maintain a positive and collaborative attitude and work environment.
- Develop a solid understanding of each client’s business and identify opportunities for growth.
- Keep up to date on advertising, marketing, and client-related industry trends.
- Demonstrate a commitment to project quality assurance and flawless execution.
- Identify and troubleshoot potential issues and roadblocks; proactively enlist the support of our leadership or executive teams as necessary.
- Demonstrate a comprehensive understanding of—and adherence to—internal standards and processes; when necessary, assist in documenting and implementing new or updated protocols.
Requirements
- Minimum of three to five years of account management experience.
- Ability to work collaboratively with project teams.
- Ability to write clearly and cogently; experience developing proposals, SOWs, creative briefs, and client correspondence (meeting recaps/notes, emails, etc.).
- Strong presentation skills.
- Demonstrated ability to multitask and prioritize competing deadlines and deliverables on an ongoing basis.
- Strong time management and organizational skills.
- Driven, proactive, enthusiastic team player who thrives in a collaborative culture.
- Agency experience is preferred, not not required.
- Experience working in the following areas of focus are a plus but not required: internal communications, employee engagement, corporate events, pharmaceuticals, and B2B.
Location
Currently, this is a remote/work-from-home position. When conditions allow, this position will be based at our offices in Hillsborough, NJ. No relocation is available. Occasional travel throughout the NJ/NY/PA area (and sometimes beyond) may be required in the future.
Compensation
JK Design offers a competitive salary consistent with current market rates, as well as health insurance, paid time off, 401(k), and other benefits.
How to Apply
Apply now: https://www.jkdesign.com/careers/account-manager-2275 total views, 0 today