Full-Time Systems Associate
Job Description
Net Impact is seeking an early career professional looking to use their technical aptitude and passion for problem solving to join our high-performing team as Associate, Systems. Reporting to the Associate Director, Systems, the Associate will partner with individuals and teams across the organization to execute aspects of database maintenance, system and platform administrative support, and more.
This is an exceptional opportunity for those who are interested in nonprofit or small business system and operations management and have the aspiration to develop in systems and operations in a fast-faced organization positioned for significant growth. The ideal candidate will be a highly motivated, organized, resourceful team player driven by achievement. Hands-on individuals who have proven to be a systems-oriented thinker and the ability to deliver results as part of a dynamic, cross-functional team will excel in this position.
At this time, Net Impact can only consider applicants with authorization to work in the United States on a permanent, full-time basis. Unfortunately we cannot provide visa sponsorship.
Responsibilities include:
- Monitor and resolve issue/bug tickets related to Salesforce.
- Perform ongoing system administration including but not limited to
- Maintaining user roles, security settings, profiles, monitoring data and backups
- Gather, organize and prepare source documents for data entry into the appropriate system database
- Enter data from source documents into the proper system database
- Reviews data for discrepancies, missing pages or information and resolves discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution
- Create and manage systems and procedures to ensure operational processes are continuously improved upon, including the maintenance of Salesforce (SFDC) database and build out processes for efficient relationship management and metrics tracking across Net Impact programs
- Support and manage program administrative tasks, including but not limited to assisting with distribution of funds and prizes, supporting the collection and tracking of program deliverables and metrics
- Assist staff in troubleshooting technology, systems support, and facilities issues
- Follow data program security practices and procedures at all times
Qualifications:
- 1-3 years of experience of database and CRM systems management required, Salesforce and Pardot experience preferred
- Ability to quickly learn to navigate and operate job-specific software and web-based applications
- Ability to work effectively and independently in a fast-paced, results-oriented, dynamic deadline-driven environment, as well as, being adaptable to change
- Creative problem-solver with strong attention to detail.
- Motivated self-starter with ability to establish and meet goals and objectives
- Enthusiasm for optimizing processes and team culture development
- Deep commitment to Net Impact’s mission to inspire and equip emerging leaders to build a more just and sustainable world
Hours: Full-time
Location: Currently remote due to the COVID-19 pandemic. Our offices will remain closed until it is safe to resume regular operations, at which point the Associate, Systems will need to be present in Oakland, CA, USA. Net Impact continually assesses COVID risk and is currently remote through March 2021.
Compensation: The salary range for this position is $54,000 – $56,000 annually, depending on experience. Competitive benefits package available, including medical, vision and dental insurance, flexible vacation and more.
About Net Impact
Net Impact inspires and equips emerging leaders to build a more just and sustainable world. Today’s students and emerging professionals will bring positive change to the world’s most pressing challenges. Net Impact is a leadership accelerator for these future change makers. Our programs help new leaders broaden their thinking, build their networks, and scale their impact beyond just individual actions. Simple ideas become powerful initiatives with real impact. In addition, the annual Net Impact Conference is renowned as a premier inspirational gathering for next-generation leaders who want to transform the world. With more than 400 chapters in nearly 50 countries, the Net Impact network is a diverse and determined force for good. Their local actions create ripples that reach tens of thousands of individuals and make an impact on some of the most pressing issues of our time. Please visit www.netimpact.org to learn more about our work.
Commitment to Diversity and Equal Opportunity Employment Policy
Net Impact encourages individuals of all ethnic, racial, and socioeconomic backgrounds to apply for this position. We are committed to maximizing the diversity of our organization, as we want to engage all those who can contribute to our mission and making impact.
Net Impact is committed to providing equal employment opportunities to all qualified applicants and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics (or those of a family member) or any other basis prohibited by applicable law.
How to Apply
To Apply Please send the following application materials directly to careers@netimpact.org. Applications without all materials or submitted via other channels will not be considered. Please write your name and the title for this position (“Your name – Associate, Systems”) in the subject line of your email.- Thoughtful cover letter explaining your interest in the position and your qualifications
- Resume
- Salary expectations
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