Job Description

Apply Here:

https://ltmwebprod01.dpsk12.org/ltmprod/xmlhttp/shorturl.do?key=4SR

DEPARTMENT OF TECHNOLOGY SERVICES (DOTS)

Traditional 235 work days

FTE: 1.0

Salary Range: $51,284 – $62,237

Essential Functions and Objectives:

Responsible for maintaining the operational and transactional responsibilities of the department. Manages the coordination of day to day activities of a specific business function. Primary emphasis is achieving results by building engagement and empowering their teams. May have exposure for district wide initiatives.

Responsible for supervising the day to day activities of 12-15 School Tech Partners. Provide supervision and focus on all technical support at the school level. Train for all school based technologies and peripherals.

– Manage and work with respective teams to implement policies, procedures, programs and initiatives that pertain to their functional unit. Set clear goals, organize work plans, and divide work accordingly. Assure adherence to daily operational items, such as projects, schedules, and performance.

– Apply managerial thinking and decision making to deliver results and ensure project/team success. Provides leadership to teams in their area of responsibility.

– Solve for problems, including defining, tackling and mitigating issues or situations. Map or assess situations, formulate options and provide guidance within a defined latitude.

– Establish targets, analyze performance and follow up to ensure achievement plan is attainable.

– Analyze past trends, identify gaps, and understand district to provide recommendations.

– Work on issues that require thorough analysis; apply discretion for decisions that could impact short term goals. Use set guidance, policies and procedures to make decisions and address operational challenges.

– Collaborate with other functions, peers and teams. Gain credibility and cooperation across the organization. Convey progress and goal results with functional areas. Conduct trainings, present findings & materials and other deliverables.

– Improves team performance through coaching, feedback and mentoring. Entrust and motivate direct reports by providing direction, and facilitate skill building.

– Provide support for School Tech Partner on all school based technology. Provide advanced training onsite, phone based and remotely. Manage distribution of time sensitive information to the Team. Work with school leadership on strategy and DoTS best practices.

– Build relationships with school leadership and Partners by coordinating and planning operational and project work. Drive projects and collaborate with Partners to determine best practices. Collaborate with Partners to provide guidance on technology strategies.

– Provide advanced training and support on all technology and peripherals. Drive projects and set deadlines for work. Identify areas for training opportunities. Collaborate with management on all projects. Troubleshoot and escalate complex issues to appropriate department.

– Provide feedback on Customer Satisfaction scores .Improve performance through coaching, feedback and mentoring by working with Partner with frequency and deliberate focus. Identify areas for growth and design opportunities for additional training.

– Collaborate with teams and peers across DoTS and DPS. Following research and troubleshooting, present concerns and issues to other departments and assist with resolution. Identify and deliver training to Partners to increase skills and performance.

Knowledge, Experience & Other Qualifications:

– Two (2) or more years of management and school based tech experience.

– Two (2) or more years of management responsibility.

– Knowledge of applicable laws and regulations.

– Strong organizational and analytic skills and strong attention to detail.

– Self-starter/leader who can anticipate department needs in a proactive (versus, reactive) manner.

– Ability to develop and interpret data and manage resources.

– Ability to motivate and influence others.

– Ability to effectively lead a team.

– Demonstrated proficiency with Microsoft Office and Google Suite products.

– Ability to multi-task and juggle management of several high-priority projects in parallel.

– High degree of integrity in handling confidential information.

– Strong interpersonal and leadership skills, including the ability to lead a high-performing team.

– Valid Colorado Driver’s License, appropriate insurance coverage and acceptable driving record.

Education Requirements:

– Bachelor’s Degree in Computer Science, Education, Management or related field required.

Other information:

The mission of the DPS Department of Technology Services (DoTS) is to be a proactive partner enabling the success of every child. We support the students, families, and staff of Denver Public Schools by providing the infrastructure, tools, data, and support to enable effective educators and efficient operations. Our leading-edge technology work includes delivering custom portals for our students, parents, teachers, and administrators, managing one of the largest networks in the state of Colorado, providing unparalleled levels of customer support, finding new ways to get technology in the hands of our students, and much more. We believe that technology is a positive, enabling force for parent engagement, student engagement, educator effectiveness, operational efficiency, student safety, and student achievement. By joining us, you too will be enabling the success of every child!

About Denver Public Schools:

Denver Public Schools is committed to meeting the educational needs of every student with great schools in every neighborhood. Our goal is to provide every child in Denver with rigorous, enriching educational opportunities from preschool through high school graduation. DPS is comprised of nearly 200 schools including traditional, magnet, charter and alternative pathways schools, with an enrollment of more than 90,000 students.

Under the leadership of Superintendent Susana Cordova and guided by the tenets of The Denver Plan, DPS has become the fastest-growing school district in the country in terms of enrollment and the fastest-growing large school district in the state in terms of student academic growth. Learn more at r.

Denver Public Schools is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

How to Apply

Job Types: Full-Time. Salaries: 40,000 - 60,000.

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