Job Description

Inside Sales Manager Position Expectation  

Location – this is a remote position that can be located anywhere within the West or Midwestern US. 

Please apply here: https://baywasolarsystems.bamboohr.com/jobs/

About BayWa r.e.    

BayWa r.e. Solar Systems LLC (BayWa r.e.) is dedicated to supporting local, independent installers — the foundation of a robust and healthy solar industry. We offer best-in-class products coupled with unrivaled customer support and a growing suite of services aimed at helping installation companies run more efficiently.    

For our employees, the tangible value in our company comes from the growth opportunities available to those with initiative and curiosity. We believe that the work is the boss: figure out what needs to get done and then it’s all hands-on deck.    

We are a company that believes culture is our backbone. Want to get to know us better? Check out our e-magazine, Solar Review. 

About the Position: 

The goal of the Inside Sales Manager (ISM) is to optimize the volume and margin of sales in a defined territory by being a valuable resource to PV installer customers and prospects in the planning, procurement, and fulfillment of their PV equipment supply needs. This supports BayWa r.e.’s strategic goals of being the industry’s most efficient distribution company, providing the most seamless supply chain in the industry, and being a thought leader on healthy business practices. 

 Exhibited behaviors of the ideal candidate:  

• Hustle – When priorities change or become urgent, you adjust quickly. 
• Straight Talk – You are kind and direct; you tell people how they can improve in ways that they can hear and internalize; you take input well and turn it into fuel for your own growth. 
• Decision Making – You understand when decisions need to be made; you use decision-making tools, and methods; you make decisions clearly. 
• Growth – You are an engine of personal growth – both yours and others’; you are engaged in being the best version of yourself you can be; you help others be the best version of themselves they can be. 
• Team Player – You prioritize the success of the company. 

• Partnership – You balance the needs of our organizations and our customers’ or vendors’ needs. Your actions set and fulfill clear expectations; you build trust.

Key Accountabilities: 

1. Account Management – 50% 

1. Sales Support & Coverage –35% 

1. Prospecting –5% 

1. Ongoing learning and development – 10% 

Details: 

1. Account Management 60% 

• Utilize and accurately maintain CRM database NetSuite. 
• Develop and manage an account base to achieve sales and margin objectives. 
• Ensure visibility of future customer activity by generating and proactively managing quotes and sales orders. 

• Enter sales orders in a timely manner with accurate information; remain engaged after sales order generation to help remove obstacles to shipment and delivery of order. 
• Meet/exceed sales goals on a consistent basis. 
• Provide timely responses to customer inquiries; same day recognition is expected with full answers taking the time required. 
• Provide a responsive and accurate level of customer service in order to meet/exceed customer and other stakeholder expectations. 
• Honestly understand/assess the volume and health of your individual client list; seeking to maintain a robust and growing book of business. 

• Manage customer expectations by understanding and accurately communicating inventory availability, sales programs, promotions, terms and conditions, and company policies to achieve company goals. 
• Effectively communicate BayWa r.e.’s value proposition and how it connects to company policies, strategies, and business approach. 
• Understand and appropriately utilize available internal and external sales resources including other BayWa r.e. team members, vendor/partner sales relationships, and other technical resources. 
• Cooperatively work with teammates on balancing mutual books of business; for example, transferring and/or trading customer accounts to other reps in a particular geography or accepting smaller accounts to your own book. 

1. Sales Support & Coverage 35% 

• Provide coverage for teammates’ customers and general admin & logistical support as able, including phone calls, quoting, creating sales orders, and new partner apps. 
• Self-manage time spent on tasks, determine priorities and balance realistic work flow supporting each rep; from saying “I can’t get to that right now”, “this has to go to the top of the pile”, “do you need any help?” and more. 
• Prioritize support to high volume sales team members and allow lower volume/newer sales team members to ‘learn the ropes’. 
• Aid and encourage customer use of the Webstore. 

• Ensure a positive CX in a fast moving, sometimes uncertain, environment. 

1. Prospecting 5% 

• Research, contact, qualify and keep/hand-off new Prospects to teammates across the territory  
• Maintain and update Team Geo Map for travel, referrals and more. 

1. Ongoing Learning and Development – 10%  

• Be an engine of your own personal development. This can look like: 

• Participation in company projects. 
• Participating in Learning is Fun meetings. 

• Participating in Diversity and Inclusion Committee. 
• Conducting research on areas of business, industry, or personal/professional development interests. 

Requirements:  

• Previous sales experience.  

• You are technically and digitally savvy.  
• Commitment to personal and professional growth.  
• Ability and willingness to look for root causes and creative approaches.  
• Ability to communicate clearly, effectively, kindly, and directly.  
• Legally eligible to work in the US.  

Desirable Skills:  

• Solar sales experience  
• Bilingual skills   
• Experience with NetSuite   

Salary and Benefits:    

• Base salary with monthly team bonus potential. We are an organization that works together as a team to achieve our goals.  
• 401k with match  
• Health insurance  

• Unlimited PTO  
• 12 weeks of paid family leave (maternity and paternity)  

BayWa operates in accordance with CCPA regulations. Click here to see BayWa’s CCPA job applicant disclosure.  

BayWa r.e. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to genetic characteristics or information, race, color, creed, sex, gender, gender identity, marital status, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, sexual orientation or any other consideration made unlawful by federal, state or local laws.  

Please apply here: https://baywasolarsystems.bamboohr.com/jobs/

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: baywa, DEI, Diversity, equalopportunity, insidesales, renewableenergy, sales, solar, solarindustry, and workwithus. Salaries: Not Disclosed.

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