Full-Time Assistant Director, Enrollment Services
Job Description
Assistant Director, Enrollment Services
Lake Washington Institute of Technology
Salary: $7,234.00 Monthly
Job Type: Full-Time Permanent
Job Number: 24E09
Location: Kirkland, WA
Department:
Closing: 3/25/2024 11:59 PM Pacific
SUMMARY OF RESPONSIBILITIES
Located just outside of Seattle, WA, Lake Washington Institute of Technology (LWTech) was founded in 1949, and is the only public institute of technology in Washington State, that provides students with the latest cutting edge skills relevant to today’s workplace. LWTech offers ten applied bachelor’s degrees, more than 40 associate degrees and 93 professional certificates, in 43 areas of study, including STEM-focused programs in Science, Technology, Engineering, and Math. LWTech serves the Eastside and is located within the city of Kirkland, which is situated on the eastern shore of Lake Washington. Kirkland is home to companies such as GoDaddy, Google, Astronics and EvergreenHealth, and the college is within minutes from Microsoft and Nintendo.https://www.lwtech.edu/about/our-story/mission/LWTech is committed to increasing its cultural diversity with an emphasis on equity and inclusion among its staff and faculty. We serve a student population of 6,500 that come from a variety of backgrounds. We strongly value diversity and are working to improve access and successful educational outcomes for all students. We are actively seeking applicants that will help to balance our employee workforce to align with our students and community. Questions regarding the College’s commitment to diversity and our campus culture may be directed to Human Resources. For more information on our Equity, Diversity, Inclusion Council, please click on the https://www.lwtech.edu/about/diversity/edi-council/.
Summary of Responsibilities
The Assistant Director of Enrollment Services provides comprehensive admissions, registration, and records management services to prospective and enrolled students and alumni at LWTech.
The Assistant Director is responsible for overseeing both the general and selective admission procedures for the college (LWTech currently has 14 selective Associate and Bachelor of Applied Science programs). This includes updating selective admission applications in conjunction with faculty members, engaging with prospective students, and disseminating admission decisions and updates to the college community.
Additionally, the Assistant Director will support and assist the Director of Enrollment Services in the daily management of the enrollment services office, support collaborative advising model project, and work closely with the Information Technology office to ensure effective collaboration.
This is an administrative exempt position that works under general and infrequent supervision and reports to the Director of Enrollment Services.
ESSENTIAL FUNCTIONS
Essential Functions: General and Selective Admissions (estimated 50% of workload)
• Assist the Director in managing and enforcing admissions policies and procedures.
• Support classified staff who process admission applications for the college, both general and selective programs.
• Support the residency determination process.
• Collaborate with office of instruction (faculty, department chairs, and deans) to update admission applications, review information sessions, and give feedback on admission criteria.
• Inform the college community about admission decisions and procedure changes, prioritizing the dissemination of information to advisors to ensure they are well-equipped to assist students effectively.
• Develop and implement procedures and training materials for the college’s selective admission online application tool.
• Support and train staff in processing admission applications via an online admission software; prepare acceptance and denial letters; and respond to student admission inquiries.
• Review and respond to student complaints about the admission process; elevate concerns as needed and according to college policy.
• Compile summary applicant data at the end of each admission cycle (both general and selective).
• Evaluate transcripts for credit transfer.
• Update webpages to reflect all general and selective admission information is accurate and available in a timely manner.
Essential Functions: General Office Management (estimated 30% of workload)
• Assist the Director in developing and maintaining office procedures, training, cross-training, and professional development, ensuring areas of responsibility operate within the policies and procedures of the college and applicable governing agencies.
• Create and implement comprehensive plans for office activity, growth, and progress towards established goals with support of the Director.
• Coordinate and schedule regular and ad hoc office reports, collect, classify, and compile data from various sources, and assist in analyzing and reporting trends
• Represent the college at professional and community organizations, participate in professional conferences and in-services, and contribute by serving on college committees and task forces as appropriate.
• Support the Director and other college administrators in strategic planning, business planning, and additional initiatives as required; assume other related job duties as assigned.
• Perform a variety of activities associated with office operations that require initiative and independent judgment.
• Supervise and train assigned student and classified support staff; back up other college staff as necessary.
• Demonstrate sensitivity toward colleagues, contacts, and students, their needs, issues, and concerns.
• Assume additional responsibilities and performs special projects as needed or directed.
Essential Functions: Collaborative Advising Model (estimated 15% or workload)
• Collaborate with New Student Orientation team to ensure admission letters and processes support mandatory new student orientation.
• Provide support to the college’s collaborative advising model by managing back end functions in the Student Management System (a PeopleSoft product) such as registration holds.
• Work collaboratively with the office of instruction and the advising office on procedures that support the collaborative advising model.
• Participate on small student support team to ensure enrollment services expertise is represented.
Essential Functions: Collaboration with Information Technology (estimated 5% of workload)
• Develop, implement, and coordinate efficient procedures for sharing student information with the Information Technology office to credential student accounts upon admission.
• Collaborate with Information Technology and eLearning staff to identify potential fraudulent applications and follow state processes to block accounts as needed.
QUALIFICATIONS
• Sufficient combination of education, work, and lived experience to demonstrate ability to meet the following expectations (generally, successful candidates have a bachelor’s degree or higher and 4 or more years of related work experience):
• Provide effective support to a diverse population of students
• Support equitable practices in admission decisions
• Effectively handle frequent interruptions to work, requests for updates, and reporting demands (sometimes on short notice)
• Organize work, engage in a variety of tasks simultaneously, and consistently meet deadlines
• Use various technology platforms, such as the Microsoft Office suite (including Outlook and Excel), student management systems, and CRMs
• Evaluate college transcripts to award credit
• Supervise employees
• Mission-driven and passionate about programs designed to identify and provide services for individuals from traditionally underrepresented backgrounds
• Exhibit student centeredness in performance of all job duties
• Effective written, oral, and interpersonal communication skills
• Due to the diversity of the college population, we encourage applicants who are multilingual
Preferred Qualifications:
• Experience working in a community or technical college
• Experience using PeopleSoft technology in an Enrollment or Admissions office
SUPPLEMENTAL INFORMATION
Compensation & Work Schedule Salary placement between $7,234 per month, depending on qualifications. This is a 40-hours per week, exempt position.
BenefitsMedical, Dental, Vision, Life, Disability and other insurance benefits are provided as currently administered under Public Employees Benefits Board, State Retirement Plan and a Deferred Compensation Plan; sick leave accrues at 1 day effective upon employment and vacation accrues at 25 days per year. We also offer 13 paid holidays and 4 paid personal days effective upon employment. Full time, exempt employees have access to bereavement leave, employee assistance program, free tuition, reduced childcare costs at our Early Learning Center, reduced Bus Fare, professional development opportunities and more! For further details on the benefits offered at LWTech, please visit: https://www.lwtech.edu/about/human-resources/benefits/ Required Online Application Materials
• Online application
• Current resume
• Cover letter
• Responses to the supplemental questions included in the online application process
To be considered for a position you MUST submit a complete online application form, resume, cover letter, responses to the supplemental questions included in the online application process.
Conditions of Employment
• Official transcripts/certifications will be required upon employment
• Other conditions that may apply will be detailed upon the offer of employment
• Job offers are contingent upon successful completion of background/reference checksPhysical RequirementsAbility to perform range of physical motions; lifting and carrying; standing, walking, sitting for long periods of time, kneeling, squatting, and stooping; and traversing up and down stairs.
Disability Accommodation
LWTech follows the Americans with Disabilities Act (ADA) and provides the following information as a guideline for applicants:
• Ability to operate office equipment
• Ability to read and verify data and prepare various materials
• Ability to exchange information on the phone or in person
Eligibility to Work
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work
Equal Employment Opportunity(EEO) Statement
Lake Washington Institute of Technology is an equal opportunity employer. Women and minority groups are strongly encouraged to apply. Lake Washington Institute of Technology does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, sexual orientation, gender identity, gender expression, creed, disabled veteran status, marital status or Vietnam-era veteran status in is programs and activities. Questions regarding the College’s Affirmative Action Policy may be directed to the Meena Park, Vice President of Human Resources, Affirmative Action Office/Title IX Coordinator, (425) 739-8212.
Jeanne Clery Statement:Notice of Availability of Annual Security and Fire Safety Report: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act of 1998, and as a part of the College’s commitment to safety and security on campus, Lake Washington Institute of Technology(LWTech) reports the mandated information about current campus policies concerning safety and security issues, the required statistics, and other related information for the past three (3) calendar years. LWTech’s Annual Safety Report (ASR) is available online at https://www.lwtech.edu/about/campus-safety/.
To obtain a paper copy of the report, please visit the LWTech Safety Department located in the East Building at 11605 132nd Avenue NE Kirkland, WA 98034.
Sexual Misconduct
Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or is currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete this form. CORRECTIONS OR EXTENDED NOTICES
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