Full-Time Staff Assistant, Professional, Corporate, & Community Education in the College of Continuing Studies
Job Description
Staff Assistant, Professional, Corporate, & Community Education in the College of Continuing Studies
Department Summary:
Bridgewater State University is an inclusive community dedicated to the lifelong success of all students, focused on the continuous improvement of its people, and responsible for leading innovation that benefits Southeastern Massachusetts, the commonwealth, and the world. Bridgewater’s accessible environment of teaching and learning stimulates critical thinking, pursuit of new knowledge, and deeper understanding, the cultivation of meaningful and diverse interpersonal relationships, and fostering an appreciation for global engagement, all aimed at transforming lives and improving the human condition.
Our commitment to diversity, equity, and inclusion is reflected in our https://www.bridgew.edu/bsuvalues, which ensure that all students are supported and succeed.
Bridgewater State University is equal employment opportunity/affirmative action employer. Members of underrepresented groups, and those committed to working in a diverse cultural environment, are strongly encouraged to apply.
The College of Continuing Studies offers access to Bridgewater State University by providing pathways to degrees, credentials for post-traditional students, and noncredit professional, corporate, and community education programs. We offer high-quality, flexible programs and courses—on campus, online, and at our satellite locations—that allow students with complex lives to achieve their educational, professional, and lifelong learning goals.
Position Summary:
The Staff Assistant for Professional, Corporate, and Community Education will be responsible for the daily operations and communications with participants enrolled in all CCE programs, including several key programs—specifically Senior College, the Executive Leadership Institute (ELI), and noncredit professional development programs. The Staff Assistant will be committed to providing extraordinary customer service for all prospective students, staff, and faculty at BSU and our external partners. The staff assistant should be an equity-minded individual who demonstrate a sensitivity to and understanding of the diverse identities and life stages of our community members with special attention being paid to the needs of older adult learners.
The Staff Assistant will be responsible for assisting Senior College members with completing the proper application, processing payments, ensuring that they receive BSU credentials, and have access to technology and other resources necessary for them to access their courses. This person will work with the Director and external partners to schedule Senior College courses, coordinate the logistics for both in-person and virtual courses, and will work with faculty on technology and access issues. This person will also provide support for ELI, including assisting with planning for both virtual and in-person events. Duties will also include assisting with marketing activities. This position will also be responsible for tracking and data collection.
As a member of the College of Continuing Studies Team, the Staff Assistant will assist in office coverage, including our reception desk, phones, and general email accounts on an as needed basis.
This position is located on campus in Bridgewater, MA. This position may be eligible for hybrid / remote work in accordance with BSU remote work policy.
This is an exempt, APA unit position and is subject to the terms of that union agreement.
Position Type: APA Professional
Essential Duties:
1. Assist the director with coordination of course and event programming for Senior College.
2. Act as liaison with off campus partner sites in Plymouth, Easton, Attleboro, and Bridgewater to ensure that in-person Senior College courses run smoothly.
3. Track Senior College and ELI data (enrollment, promotions for ELI participants post participation, etc.)
4. Process instructor and consultant stipends for Senior College, ELI, and other noncredit programs to ensure timely payments are made to our contracted staff.
5. Schedule meetings, maintain program calendars, and assist with travel arrangements (planning, reimbursement, etc.).
6. Prepare correspondence, notifications, and Community and Students Announcements when needed.
7. Administer and monitor departmental budgets, create requisitions and purchase, and track department purchasing procedures.
8. Oversee the hiring of Senior College student assistants, manage their schedules, and supervise their work.
9. Other duties as assigned.
Required Qualifications:
1. Experience working with an older adults and/or demonstrated transferable experiences that establish a desire to exercise significant patience and understanding for older adult learners—while in the pursuit of exemplary customer service and support for this population.
2. Advanced computer skills, including proficiency in Microsoft Excel, Word, and Outlook and other web-based applications.
3. Must be able to identify, organize, and prioritize multiple job responsibilities.
4. Must have the ability to carry out responsibilities with limited supervision.
5. Excellent verbal and written communication skills, strong interpersonal skills, and attention to detail are required, as is flexibility
6. Bachelor’s degree.
Preferred Qualifications:
Work Environment:
Bridgewater State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities. To request a reasonable accommodation for the application process, please complete and submit this electronic form: https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcm.maxient.com%2Freportingform.php%3FBridgewaterStateUniv%26layout_id%3D18&data=04%7C01%7CHRICHARDSGAY%40bridgew.edu%7Cae02968cb954465a33ee08d97c70c24d%7C48ec3bf8d1654eabbbeef8d5307f46e1%7C0%7C0%7C637677645998136535%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EVfCi7aR57zPQiGhKaSVgRxnTXX5NBrxzf4N1lS3VfQ%3D&reserved=0
Special Conditions for Eligibility:
Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check.
This position is not eligible for H-1B sponsorship.
Salary Range: $50,000 – $60,000
Posting Number: S01046P
Open Date: 01/05/2024
Close Date: 2/4/2024
Open Until Filled: No
Special Instructions to Applicants:
Please note the following information is required to complete your application for this position:
* A minimum of three (3) professional reference entries in space provided on the application form.
* Resume/CV
* Cover Letter
* Equity and Inclusion Statement- a personal statement on a candidate’s past efforts to enhance diversity, equity, and inclusion. The equity and inclusion statement is an opportunity for candidates to discuss scholarship, professional skills, and demonstrable experience that would enhance the university’s efforts to promote a diverse, equitable, and inclusive community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidates’ application materials.
To apply, visit https://apptrkr.com/4916657
Bridgewater State University (BSU) is an affirmative action/equal opportunity employer which actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people.
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How to Apply
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