Job Description

Olmsted County has earned the 2023 Best Places to Work – Southeast Minnesota designation.

Minimum Qualifications of Education and Experience

Expected starting salary is $25.65 to $34.25. Full salary range is $25.65 – $42.85.

Associate’s degree from an accredited college or university in business, administrative assistant, accounting, or related field and one (1) year of experience in a similar position as listed in the work functions.

OR

Combination of education and experience equivalent to three (3) years of experience in a customer-focused position.

Regular and reliable attendance is a necessary component of job/position. Individuals required to use County vehicles and equipment must have a valid driver’s license and be free of any major traffic violations for the last three (3) years.

Nature of Work

Under direct supervision, gathers documentation, verifies client eligibility, and enters information from social workers, assessors, and case managers for waiver and state plan services.   Identifies and reviews billable services to determine how to capture revenue from various sources.  Verifies and submits billing documentation and ensures the accuracy of data.  Performs quality control functions.  Enters data into several state computer programs.  Pulls reports and assists with tracking statistics including assessments completed, caseload numbers by teams, numbers of individuals served, etc. Serves as a resource to program managers, supervisors, and other staff across the agency.

Examples of Work

• Participate in the development of workflow processes to improve efficiency.
• Collects and verifies information to ensure accurate billing and capturing of revenue.
• Participates in the development of a healthy culture of collaboration and communication within the team and across the agency.
• Completes and submits documents, reports, and billing documentation.
• Responsible for managing a purchasing card including making purchases, billing, and reconciling reimbursement.
• Completes paraprofessional time reporting monthly.
• Tracks Medical Assistance eligibility through MMIS and MAXIS computer systems and tracks disability certification through the SMRT process (State Medical Review Team).  Notifies staff and individuals served.
• Processes assessment paperwork for initial assessments and reassessments.
• Reviews reports and updates information to resubmit to reimbursement.  Provides quality control measures. Serves as resource for fiscal and data entry.
• Creates and maintains databases, including Excel spreadsheets, and enters and updates data on a daily basis.
• Ensures data integrity by reviewing and managing the data/statistics. Communicates data to the leadership team and to staff.
• Holds a security liaison role.  Sets up access for staff to required program/systems and ensures staff maintain access to required systems.
• Communicates regularly with providers of community and waiver services.
• Collaborates in training and supporting social services staff in the Adult & Family Services department.
• Initiates collaboration with the Department of Human Services and to stay informed of changes to waivers and state plan services.

Knowledge, Skills and Abilities Required

• Knowledge of social service programs and policies.
• Skill in the use of business math.
• Skill in the use of a variety of technology programs including Microsoft Office products and job specific programs such as MAXIS, SSIS, MMIS, Word and Excel
• Skill in frequent and timely communication with supervisors and team members.
• Ability to work collaboratively within a team by supporting others and be a productive positive member of a team.
• Ability to work independently on regulatory tasks.
• Ability to learn new systems and workflow processes.
• Ability to adapt to a consistently changing work environment.
• Ability to support team members and provide training.
• Ability to establish and maintain effective and productive working relationships with staff, clients, and the community.
• Ability to accept and integrate knowledge through supervision.
• Ability to organize and coordinate job activities.
• Ability to process detailed information accurately and rapidly.
• Ability to establish and maintain accurate and systematic records and reports.
• Ability to express ideas clearly and ability to comprehend and follow written and verbal instructions.
• Ability to work independently, take initiative, and be proactive while maintaining team cohesion.
• Ability to communicate in a professional verbal and written manner.
• Ability to actively collaborate with others.

Persons with disabilities: the above is a general listing of job duties. Essential and non-essential functions may vary by individual position. Reasonable accommodations may be available for both essential and non-essential job duties.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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