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3 Nov 2023
Full-Time Manager, Account Development
Job Description
We’re building cloud-based tax compliance solutions to handle every transaction in the world. Imagine every transaction you make — every tank of gas, cup of coffee, or pair of sneakers, every movie ticket, meal kit, or streamed song, every sensor-to-sensor ping. Nearly every time you make a purchase, physical or digital, there’s an accompanying unique and nuanced tax compliance calculation. The logic behind calculating taxes — the rules, rates, and boundaries is a global, layered, three-dimensional mess of complexity, with compliance dictated by governments and applied by every business, every day.
Job Duties
- Hire, train, and manage a team of Sales Development Reps responsible for creating Sales opportunities.
- Motivate Individuals and Team to exceed objectives through coaching, weekly one on ones, daily metric tracking and creative incentives.
- Help create a fun, high energy environment where people love coming to work
- Oversee and monitor the effective use of Salesforce.com and other CRM tools
- Work closely with Sales Operations to refine processes, talk tracks and update training documentation
- Ensure positive and collaborative working relationships with both the Marketing and Sales organizations to maximize SDR impact
- Provide ongoing feedback to website developers and Lead Generation teams to elp drive the highest quality responses to the SDR team
- Compile daily and weekly reports for quality assurance
Qualifications
- Minimum of 3 years of relevant professional experience in sales management for Inside Sales, Business Development, or SDR teams preferably in SaaS or technology sales call centers
- Proven skill set of identifying great talent and scaling a successful team (succesful SDRs typically promote within 6-12 months which makes hiring and training a particularly important aspect of the job)
- Experience being adaptable while working in high growth, fast paced, or start up environments
- Strong working knowledge of inbound and outbound tele-prospecting methodologies in a highly automated environment
- Innovative and humble self-starter with the ability to train, coach and mentor individuals that embodies and demonstrates Optimism, Passion, and Fun through high motivational energy
- Experience with Salesforce.com required. ChiliPiper, Gong, Outreach preferred.
- Ability to sit at the executive table and effectively interact with all levels of management across different departments utilizing excellent interpersonal, organizational and written communication skills.
- Ability to work on-site at our Durham office on the American Tobacco Campus
How to Apply
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