Job Description

Agency: Department of Human Services

Location: Chicago, IL, US, 60607

Opening Date: 8/24/2023

Closing Date: 9/07/2023

Posting ID: 10-02-29630

Salary:  Anticipated Salary: $43.43 – $51.09 per hour

Work Location: 401 S Clinton St Chicago, IL 60607-3800 (and/or remote)

Work Hours:  Mon – Fri, 8:30am – 5:00pm

Job Type: Hourly Intermittent

County: Cook

Number of Vacancies: 2

****A RESUME IS REQUIRED FOR THIS JOB POSTING****

Please attach a DETAILED Resume/Curriculum Vitae (CV), a copy of your transcripts or diploma for all degrees earned, and a copy of any applicable professional licensures to the MY DOCUMENTS section of your application. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) before any offer can be extended.  You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document in lieu of a Resume or CV.

Position Overview

The Senior Data Analyst under direction, leads operating departments in identifying performance reporting requirements, implementing quality improvement efforts, and managing documenting processes for data collection. Manages various highly complex projects to track performance improvement and serves as liaison to achieve efficiencies and process improvements throughout the Department.

Job Responsibilities

1. Performs analysis, prepares reporting, and provides recommendations for the Departments related to performance management by analyzing large and highly complex performance data sets using standard statistical methods and programming languages including data modeling by creating spreadsheets, graphs, and charts to illustrate findings; drafting clear and concise management reports and providing recommendations based on performance analysis.
2. Works with the Departments in developing and maintaining performance processes: documents Departmental processes and workflows to gain a general understanding necessary to measure performance levels; develops meaningful performance metrics that result in organizational and service improvements and maintains document data collection and reporting requirements.
3. Provides on-going oversight and support to Departments to ensure that measures are being used to effectively manage operations and affect improved efficiencies.
4. Reviews data from Department reporting tools, analyzes data using performance management methods, and prepares analysis and conclusions to ensure Department reporting tools are complete and accurate.
5. Leads various projects with Departments to improve performance and efficiency with the goal of reducing costs.
6. Identifies and monitors project deliverables, scope, plan, issues, risks, and milestones.
7. Establishes measures to determine success of projects (costs, scope, time, intended results, etc.); Ensures all targets and requirements are met.
8. Assists management in gaining an understanding of the goals and objectives of performance management and how to incorporate the concept into their daily routine by providing solutions and answers to the Department’s issues and questions relating to performance management.
9. Performs related duties as assigned.

Minimum Qualifications

1. Requires a bachelor’s degree in Business Administration, Statistics, Computer Science, Data Analytics, or a related field.
2. Requires three (3) years of experience in data analysis and/or implementing performance management programs.

Preferred Qualifications (in priority order)

1. Possesses working knowledge of performance management principles and effective use of logic models.
2. Possesses experience developing/implementing performance management systems, data analysis techniques with an understanding of basic statistical concepts and performance measures, change management principles and practices, database analysis, and presentation software: Microsoft Word, PowerPoint, Excel, and SQL.

About the Agency:

The Illinois Department of Human Services serves families in need all across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

A Pension Program

Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

3 Paid Personal Business Days annually

12 Paid Sick Days annually (Sick days carry over from year to year)

10-25 Days of Paid Vacation time annually – (10 days in year one of employment)

*Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)

13 Paid Holidays annually, 14 on even numbered years

Flexible Work Schedules (when available dependent upon position)

10 Weeks Paid Maternity/Paternity Leave

Deferred Compensation Program – A supplemental retirement plan

Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

5% Salary Differential for Bilingual Positions

Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:  https://www2.illinois.gov/cms/benefits/Pages/default.aspx

How to Apply

Job Types: Full-Time. Salaries: 60,000 - 80,000.

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