Job Description

Job Title: Public Aid Eligibility Assistant (Option Spanish Speaking)
Date: Aug 15, 2023
Location: Beardstown, IL, US, 62618
Job Requisition ID: 29411
Agency: Department of Human Services
Opening Date: 08/29/2023
Closing Date/Time: 09/11/2023
Salary: Anticipated Salary: $3,367 – $4,552 per month ($40,404 – $54,624 per year) + bilingual pay
Job Type: Salaried Full Time
County: Cass
Number of Vacancies: 1
Posting Identification Number: 10-94-29411
Work Hours: Mon – Fri, 8:30am – 5:00pm
Work Location: 300 E 2nd St Beardstown, IL 62618-1225
Family and Community Services
Region 4
Intake
Cass Office/Cass County

Position Overview
The Division of Family and Community Services is seeking to hire a Public Aid Eligibility Assistant at the Cass County Family and Community Resource Center. Under direct supervision, performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, and providing office receptionist functions for support staff. Identifies and sorts documents coming into the Family and Community Resource Center (FCRC). Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs persons to professional staff, and enters information into the eligibility systems. Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contact with the public, advocacy groups, customers, and community organizations.

Job Responsibilities
Under direct supervision, performs routine casework support functions by screening and registering applications, sorting of incoming documents, maintaining office supplies and forms, and providing office receptionist functions for support staff.
1. Identifies and sorts documents coming into the Family and Community Resource Center (FCRC).
2. Prepares files protecting customer’s confidential information, performs office receptionist duties, answers inquiries and/or directs persons to professional staff, and enters information into the eligibility systems.
3. Translates functions/procedures into Spanish for individuals who cannot speak or read English, in contact with the general public, advocacy groups, customers, and community organizations.
4. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
Requires knowledge, skill, and mental development equivalent to the completion of high school.
1. Requires one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience.
2. Requires ability to speak, read, and write Spanish at a colloquial skill level.
About the Agency:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is to provide equitable access to social services, support programs, and resources to enhance the lives of all whom we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency, and Kindness.

As a State of Illinois Employee, you will receive a robust benefits package that includes the following:
• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental, and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually – (10 days in year one of employment)
* Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
• 13 Paid Holidays annually, 14 on even-numbered years
• Flexible Work Schedules (when available dependent upon position)
• 10 Weeks of Paid Maternity/Paternity Leave
• Deferred Compensation Program – A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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