Job Description

Job Title: Social Services Career Trainee (Option Bilingual Spanish Speaking)
Date: Aug 30, 2023
Location: Rockford, IL, US, 61107
Job Requisition ID: 30157
Agency: Department of Human Services
Opening Date: 8/31/2023
Closing Date/Time: 09/14/2023
Salary: Anticipated Salary: $4,010 – $5,620 per month ($48,120 – $67,440 per year)
Job Type: Salaried Full Time
County: Winnebago
Number of Vacancies: 12
Posting Identification Number: 10-92-30157
Work Hours: Mon – Fri, 8:30am – 5:00pm
Work Location: 171 Executive Pkwy Suite 101 Rockford, IL 61107-5224
Family and Community Services
Region 2
Case Management
Winnebago Office/ Winnebago County

Position Overview
The Division of Family & Community Services is seeking to hire an energetic and detail-oriented Social Services Career Trainee to receive on-the-job training for a period of six to twelve months in receiving and assisting customers seeking public assistance services available through Department of Human Services (DHS) programs in the Winnebago Office. This position will develop the knowledge, understanding, and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutrition Assistance Program (SNAP) or other such cases. This position also informs clients of the changes in the State’s Welfare Programs, work incentive programs, child support services and encourages client participation in these programs; receives training in managing earned income cases and in determining continued eligibility for TANF; evaluates requests and identifies special needs of the client for referral to appropriate services; and receives training in records and updating case status changes, such as change in address, unit composition and number, budget computation, SNAP and medical eligibility. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services, and prevention efforts, the Division improves the health and well-being of individuals and promotes the self-sufficiency and integrity of families in Illinois.

Job Responsibilities
1. Receives on the job training for a period of six to twelve months to develop the knowledge, understanding, and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutritional Assistance Program (SNAP) or other such cases.
2. Informs clients of the changes in the State’s Welfare Programs, work incentive programs, child support services and encourages client participation in these programs.
3. Receives training in managing earned income cases and in determining continued eligibility for TANF.
4. Translates functions/procedures into Spanish for individuals who cannot speak or read English, with the public, advocacy groups, customers, and community organizations.
5. Evaluate requests and identify special needs of clients for referral to appropriate services.
6. Receives training in records and updating case status changes, such as, change in address, unit composition and number, budget computation, SNAP, and medical eligibility.
7. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.

Minimum Qualifications
1. Requires a bachelor’s degree in anthropology, psychology, sociology, social welfare, or equivalent educational attainment in a related field of the social sciences.
2. Requires the ability to speak, read, and write Spanish at a colloquial skill level.

About the Agency:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is to provide equitable access to social services, support programs, and resources to enhance the lives of all whom we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency, and Kindness.

As a State of Illinois Employee, you will receive a robust benefits package that includes the following:
• A Pension Program
• Competitive Group Insurance Benefits including Health, Life, Dental, and Vision Insurance
• 3 Paid Personal Business Days annually
• 12 Paid Sick Days annually (Sick days carry over from year to year)
• 10-25 Days of Paid Vacation time annually – (10 days in year one of employment)
* Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)
• 13 Paid Holidays annually, 14 on even-numbered years
• Flexible Work Schedules (when available dependent upon position)
• 10 Weeks of Paid Maternity/Paternity Leave
• Deferred Compensation Program – A supplemental retirement plan
• Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
• 5% Salary Differential for Bilingual Positions
• Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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