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29 Aug 2023

Full-Time Custom Program Coordinator

employment@arccprograms.com – Posted by employment@arccprograms.com Bend, Oregon, United States

Job Description

Custom Program Coordinator

Company Description:
ARCC Programs (www.arccprograms.com) was founded in 1983 with the goal of
introducing young adults to outdoor challenges in a fun, safe, and educational
environment. Over the years we have evolved from offering primarily wilderness-based
programs to a roster including both domestic and international adventure, service and
experiential education based programs. Our programs are designed as immersive
experiences that provide students with transformational learning opportunities
alongside one-of-a-kind adventure and fun, all while exploring off-the-beaten-path
locations worldwide.
We offer gap semesters for 17-20 year olds, summer programs for middle and high
school students, and custom programs for groups (primarily secondary schools, but also
universities, clubs, organizations, and family groups). As our custom program division has grown in recent years, we are looking for a Custom Program Coordinator to support the design and delivery of our custom group programming.

Overview:
The Custom Program Coordinator is responsible for supporting the design and delivery
of outdoor educational programming in partnership with secondary schools, universities, clubs, organizations, and family groups. In this role, you will work with ARCC’s Director of Custom Programming, ARCC Summer & Gap Directors, local in-country partners, in-field leaders, and schools and other custom partners to design, deliver, support, and evaluate custom group programs to meet our partners’ expected outcomes. This role will report directly to the Director of Custom Programming.

Highlights of this position include the following:

Qualifications:
● Bachelor’s degree (B.A.) or equivalent
● Two years related experience or;
● Equivalent combination of education and experience

Additional Knowledge, Skills, and Abilities:
● Superior organization and project management skills
● Exceptional attention to detail
● Strong sense of customer service
● Strong verbal and written communication skills
● Independent self-starter, curious, and constantly learning
● Ability to establish priorities, work independently, and proceed with objectives
without supervision
● Ability to handle and resolve recurring problems
● Ability to troubleshoot in stressful situations
● Comfort using PC computers with MS Office and Google Suite
● Experience working in the outdoor industry, specifically facilitating groups and
working with teenagers
● International experience and/or comfort/skill working across a range of cultures
Preferred knowledge or experience:
● Experience working with/for schools
● Proficiency in Spanish

Responsibilities:
● Collaborate with in-country partners and Summer & Gap Directors to coordinate
program itinerary logistics such as accommodation reservations, transportation,
adventure and educational activities, etc.
● Collect and organize program paperwork (e.g. participant waivers, medical
information, etc.) and equipment (e.g. first-aid kits, tents, camping supplies, etc.)
● Support program finances through creation of program budgets, collecting and
submitting invoices, and recording and tracking expenses
● Create, maintain, and distribute custom program resources and curriculum
● Communicate with schools and other custom partners through participating in
calls with teachers and school administrators and supporting and running
informational sessions and pre-program presentations
● Design and run pre-program trainings and post-program debrief sessions with
in-field leaders
● Support leaders while in the field through coordinating logistics or providing
other support as needed
● Support the development of new programming options by researching, scouting
locations (virtually and physically), and vetting potential partners
● Contribute to the overall design, delivery, assessment, and evaluation of custom
programs
● Contribute to securing custom partners and growing ARCC’s custom programs
through developing program proposals and supporting marketing and outreach
efforts
● Fill other roles and responsibilities as needed for the ARCC team, e.g., being
on-call for specified periods of time, coordinating with leader hiring needs,
supporting summer and gap programming during peak busy seasons, etc.

Compensation:
This position is located in Bend, Oregon. $45,000 – $50,000 annual starting salary
commensurate with experience level with benefits including 3 weeks of paid vacation
per year (plus holidays), medical coverage, and 401K (after 9 months of employment).
We provide an excellent, fun, and flexible work environment, potential travel
opportunities, and access to pro-purchase programs with top outdoor equipment
manufacturers.
ARCC Programs is an Equal Opportunity Employer (EOE). Qualified applicants are
considered for employment without regard to race, color, religion, gender or gender
identity, sexual orientation, national origin, marital status, age, or disability.

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How to Apply

To Apply: Submit your cover letter and resume to employment@arccprograms.com Application Submission Deadline: September 15, 2023

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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