Job Description

Administrative Support, Chronic Disease & Injury Prevention (CDIP)

Health Services – Public Health

Status: (1) Regular Full Time

Salary Range: $43,656.00 – $54,568.00 per annum (plus comprehensive benefits)

Work mode: (Hybrid)* see below for more details about this work mode. 

Location:7120 Hurontario Street, Mississauga, ON

Hours of work:35 hour/week

This position provides administrative support to the supervisor, staff, and the Ontario Seniors Dental Care Program within the CDIP division. This includes assisting in supporting administrative duties and providing assistance to internal and external clients as required.

What you will do in this role: 

• Provide customer service to residents seeking dental services through the Ontario Seniors Dental Care Program, including application support and responding to general program inquiries
• Organize, maintain, and update team files, client charts, and mailing lists; as well as manage a program waitlist
• Coordinate large mail-outs and respond to service requests with internal and external clients
• Perform data entry and report retrieval for health programs using specialized software and databases (i.e. Microsoft Access, OHISS, HRMS)
• Orient, train, and coordinate new staff to team procedures, administrative processes, and team-specific software and/or databases
• Maintain and handle confidential client information in accordance with regional and provincial legislation and requirements
• Assist with scheduling meetings, including booking meeting rooms, purchasing equipment, preparing agendas, and recording minutes
• Format letters, memos, and other documents as required
• Order, track, and organize supplies, program materials and resources for the team
• Assist in supporting administrative duties for the division (e.g., handling internal mail and fax distribution; ordering and maintaining divisional forms and supplies; overseeing equipment cabinet; ordering service repairs for MFDs other equipment; handling building maintenance issues, etc.)
• Perform other administrative duties as assigned that support the mandate of the health team(s) and division
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and pro-actively managing bias

What the role requires: 

• Secondary school graduate
• A minimum of one (1) year general office experience in a related field (e.g. Business Administration, Database Management, Medical office records)
• An equivalent combination of education and/or experience may be considered
• Ability to learn, retain and adjust priorities to meet the needs in a continuously changing environment
• Familiarity with PeopleSoft, HRMS and Microsoft Excel, Outlook and Teams is an asset

Skills/Abilities:

• Ability to work independently and in a team setting
• Strong verbal and written communication skills
• Excellent organization and time management skills
• Ability to work in a fast-paced environment while performing with a high degree of accuracy
• Excellent data entry skills with a high level of attention to detail

Perks @ Peel and why you will love working for us: 

• Comprehensive Health, Dental, Vision benefit plan including psychological health (effective start date)
• Automatic enrolment into OMERS pension plan (where applicable)
• Accrue Vacation on a monthly basis (where applicable) up to 3 weeks per annum
• 3 Paid personal days and floating holidays
• Flexible hours supporting your wellness and wellbeing
• Annual performance review and merit increases based on performance
• Supportive leadership and a culture of respect and inclusion
• Access to tuition reimbursement (where applicable) and learning and development resources

Work Mode & Job Location: at 7120 Hurontario Street, Mississauga

In this role you will have the ability to work remotely and attend on-site when required based on operational requirements at the 7120 Hurontario Street, Mississauga worksite.  The frequency of on-site activities may vary on a weekly basis and based on operational requirements. Your remote work location must be located within the province of Ontario.

Hours of Work:  35 hours per week, 8:30am-4:30pm – Monday through Friday.

The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.   

Interview: Our recruitment process will be completed with video conference technology.

At Peel Region, we value being open and transparent with our community. The Ontario government has passed legislation that will dissolve Peel Region on January 1, 2025. Peel remains committed to providing uninterrupted services to our residents and businesses through the transition. Skilled and qualified professionals are and will be needed to deliver services to the Peel community regardless of the governance model. For information about our transition and how we continue delivering services, visit peelregion.ca/transition.

If this opportunity matches your qualifications and experience, please apply on-line.

As part of the Region’s ongoing commitment to health and safety, there are enhanced COVID-19 specific safety protocols and/or personal protective equipment requirements (e.g. masks, eye protection, etc.) in place to help protect health and safety. The additional requirements are determined based on the nature of the work being carried out.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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