Full-Time Group Sales Executive
Job Description
JOB TITLE: Group Sales Executive
DEPARTMENT: Ticket Sales & Service
REPORTS TO: VP of Ticket Sales & Service
TYPE: Full-Time Regular, Hourly Non-Exempt
OUR CLUB
Seattle Sounders FC is a progressive high performing collection of people who strive to achieve the highest levels of our sport while making a transformative impact in our communities in the best soccer city in America. Our culture is focused on serving one of the most passionate sports fan bases in North America who are invested in the Sounders as much for our commitment to making a positive impact in our communities as they are for winning the 2019 MLS Cup and 2022 CONCACAF Champions League on home soil. We exist to create special moments like these, where we enrich lives and unify our fans and city through soccer.
THE OPPORTUNITY
The Group Sales Executive is integral in helping to create those special moments. The person in this role is a competitive, positive, self-driven individual who is motivated to exceed all assigned ticket sales goals. This position is responsible for generating revenue by identifying new business prospects and selling customized group experiences, as well as cross-selling a full menu of ticket products. The Group Sales Executive will handle the service, support, maintenance, and renewal of all assigned and prospected accounts, while also collaborating with the rest of the team to plan and execute various group events and programming.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Achieve or exceed established sales objectives by executing daily sales calls, prospecting, and setting meetings with current and potential group ticket buyers.
- Lead sales presentations and stadium tours for potential clients.
- Develop and maintain relationships with current group ticket customers.
- Develop new group experience ideas and programs to drive revenue, including planning and executing events and / or promotional nights for targeted groups on matchdays.
- Represent, promote, and sell the club at various events, including all Sounders FC matches as well as miscellaneous community activations.
- Responsible for servicing, up-selling, and cross-selling full menu ticket products.
- Handle feedback from in-bound calls and provide exceptional customer service to resolve customer issues.
- Maintain accurate records of all client interaction through the club’s customer database system.
- Other duties as assigned.
QUALIFICATIONS
- 1+ years of successful sports sales experience, inclusive of prospective new business. Group sales experience is strongly preferred.
- Experience in event planning a plus.
- Experience using Archtics and Salesforce CRM preferred.
- Proactive, and driven with the ability to prospect new customers and create self-generated leads.
- Excellent written and verbal communication skills, with the ability to communicate clearly, concisely, and professionally always.
- Resilient, with the ability to professionally address criticism and feedback in the moment.
- Ability to drive independent results, while simultaneously act as a team player who thrives in a collaborative environment.
- Excellent time-management skills and attention to detail.
- An innovative and creative thinker who is not constrained by conventional thinking or established approaches.
- Understanding of basic accounting principles.
- A passion for soccer, MLS, and growing the sport in the United States.
- Bilingual (especially Spanish / English) or multi-lingual skills a plus.
WORK ENVIRONMENT
- This is a hybrid position, required to work several days a week in-office in Renton, WA as well as attending Sounders FC matches at Lumen Field, events and meetings in market as needed.
- Must be able to work non-traditional hours, including evenings, weekends, and holidays.
- Employee must reside within Washington state upon date of hire.
- Employee must be able to facilitate own local travel.
- Responsibilities may require standing on feet for long periods of time, as well as some heavy lifting (25+ pounds).
COMPENSATION, BENEFITS AND PERKS
Seattle Sounders FC offers competitive compensation, best-in-class benefits, and a fun, inclusive, and supportive environment that prioritizes the well-being and development of our people.
The annual salary range for this position is $42,500 – $60,000 and eligible for additional bonus and commission plans based on individual and/or organizational performance. Base pay at time of offer will take into account job-related knowledge, skills and experience required for the role, internal equity and market.
Our Total Rewards package for full-time team members includes:
- Healthcare plan with 100% employer sponsored premiums for employees and dependents.
- Generous PTO plan that includes unlimited paid vacation, Mental Health Days, and offseason time off to support employee health and well-being.
- 401k retirement plan matching.
- Gender-neutral parental leave program offering 12-16 weeks of paid leave for new parents.
- Opportunities to attend Sounders FC and Tacoma Defiance matches.
- Discounts on Sounders FC products, merchandise and with Sounders FC Partners.
- Growth opportunities, employee learning and development programs to support professional and personal growth.
- Volunteer opportunities in the Seattle community offered in support of social impact and RAVE Foundation initiatives.
How to Apply
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