Full-Time Program Manager
Job Description
ABOUT ICARE
Immigrant Children Advocates’ Relief Effort (ICARE) is a coalition of nonprofit organizations dedicated to expanding access to legal representation for unaccompanied children facing deportation in New York City with the ultimate goal of universal access to counsel.
Immigrant children are not afforded free legal representation by the government, regardless of their age. Without a lawyer, more than 80% of children are issued deportation orders, returning to the danger from which they fled. This is where ICARE steps in, our members provide free legal assistance to immigrant children in New York City. Since our inception in 2014, ICARE has supported over 11,000 children by offering know-your-rights trainings, legal screenings, direct representation and connections to city and social services, ensuring vulnerable immigrant children do not have to face court alone.
ABOUT THE ROLE
ICARE seeks a full-time Program Manager who will be responsible for implementation of programming for the coalition, including coordination and logistics, designing of written materials, data collection, and communication with immigrant children and coalition members. The goal of our programming is to marshal the resources and expertise of ICARE members toward the goals of increasing direct representation and advancing advocacy efforts; and to elevate the voices of immigrant children in public discourse.
The Program Manager will play a key role in supporting coalition members by developing programming that streamlines coordination efforts, while reducing duplication of services, ultimately impacting the lives of thousands of immigrant children seeking safety and refuge. The Program Manager will also train and guide volunteers through Family Court and Immigration Court proceedings, and through representation at the Asylum Office.
Typical hours are 9am-5pm, with occasional evening work depending on programmatic needs. This role will be a hybrid of work that can be conducted remotely but will also require a regular on-site presence in NYC for delivery of services. This is an excellent opportunity for a professional experienced in program development who is passionate about responding to the urgent needs of immigrant children recently arriving in NYC.
RESPONSIBILITIES:
Program Management (70%)
- Support and execute ICARE’s program activities
- Design and deliver coordination of legal services across member organizations
- Streamline the screening and intake process across member organizations
- Triage incoming requests and maintain shared waitlist of immigrant children seeking legal assistance
- Manage coordination of referrals for wraparound services
- Support the management of key relationships with members and peer organizations
Program Data & Reporting (20%)
- Develop and maintain detailed impact and reporting metrics
- Assist member organizations with data collection and information sharing
- Create and update outreach materials and/or databases for members
- Prepare and analyze data for reports to be shared with members and funders
- Coordinate meetings or focus groups, as needed to advance relevant programs
Internal Systems & Communication (10%)
- Develop and update programmatic policy and procedure manuals, logic models, etc.
- Support the Executive Director with scheduling and administration
QUALIFICATIONS
If this job excites you and aligns with your values and aspirations, we encourage you to apply even if you don’t meet all the listed qualifications. The strongest candidates for this position will have most of the following qualifications and characteristics:
To be successful in this position, you will excel in the following areas:
Mission Alignment: You have a passion for our mission, and you believe it is critical for all immigrants to have access to counsel.
Extraordinary Organizational and Time Management Skills: You are a self-directed, strategic thinker with a record of achieving results. You have a meticulous attention to detail, quality, and timeliness. You develop systems that make things easier for others and have a superior track record with project planning and execution, including creating and managing timelines and work plans.
Communication and Leadership: You have strong interpersonal and communication skills, with experience collaborating with diverse teams. You are excited by guiding volunteers and interns and proactively pursue opportunities to learn from divergent perspectives.
Adaptability and Flexibility: You can wear different hats and manage competing priorities. You are strategic and can pivot quickly as priorities shift and the team continues to grow. You have a proactive approach to identifying opportunities for improvement, as well as removing barriers to implementation.
Ideal candidates for this position will also have:
- 3-5+ years of demonstrated success with program coordination and/or management
- Fluency in English and Spanish is required
- Ability to work independently as well as collaboratively on an interdisciplinary team in a fast- paced, high intensity environment
- Experience working with diverse communities and/or with children; and a readiness to grow and learn
- Two (2) years of family law or immigration law experience strongly preferred
- Demonstrated proficiency in data collection and entry using various databases
- Fluency with Microsoft Teams and Office Suite (Word, Excel, PowerPoint, etc.)
Reports to: Executive Director
COMPENSATION & BENEFITS:
ICARE offers a competitive salary and benefits, with a range of $75,000-$80,000, commensurate with experience and skills. Competitive benefits package including health, dental and life insurance; 12 weeks paid family leave; long-term disability; flex spending accounts; eligibility to participate in 401(k) and 403(b) retirement plans; and generous vacation.
ICARE is a fiscally sponsored project of the Fund for the City of New York (FCNY). ICARE staff will formally be FCNY employees and receive FCNY benefits. ICARE is proud to be an equal opportunity workplace. Women, people of color, LGBTQ+ identifying, immigrants, veterans and people with disabilities are strongly encouraged to apply.
How to Apply
Please email a resume and thoughtful cover letter, outlining how your skills and experience meet the qualifications of the position, to jobs@icarecoalition.org with the subject line “Program Manager” Applications will be considered on a rolling basis until the position is filled, with priority given to submissions received by June 23. Applicants selected for interviews will be duly notified. Final candidates will be asked to provide references and a writing sample.183 total views, 0 today