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18 Apr 2023

Full-Time Student Success Navigator

humanresourcesNWFSC – Posted by humanresourcesNWFSC –  Niceville, Florida, United States

Job Description

SALARY:                                     $41,721

LOCATION:                                 Chautauqua Center & Niceville Campus

FLSA STATUS:                            Exempt

The individual filling this position is expected to play a positive role in helping the College change as necessary to effectively carryout its mission.

Duties and Responsibilities                                                                                                            

The Student Success Navigator is directly accountable to Executive Director of Student Success Navigation for the following duties and responsibilities:

  • Provide current and prospective students with sound, professional enrollment, financial aid and academic advice following guidelines determined by administration and academic leadership.
  • Maintain superior knowledge of all academic programs and business practices related to the admissions and enrollment processes.
  • Engage with students and the public via phone, web, and in-person methods under the parameters and guidelines set forth by administration.
  • Serve as departmental liaison for the purposes of off-site advising, information sharing, and collaboration with assigned academic programs and other departments as directed.
  • Play an active role in new student orientation, recruitment and other events designed to promote the college and other student success initiatives.
  • Review and interpret academic records and degree plans for the purposes of course placement and academic advising and maintain accurate records regarding interactions with students.
  • Maintain accurate records regarding interactions with students using student database and other software as directed.
  • As a part of the college’s risk management tool annual mandatory compliance training is required.
  • Other duties as directed.

Benefits                                                                                                                                               

  • College paid health insurance for employee, dependent coverage at employee’s expense.
  • College paid basic life insurance for employee, additional coverage for employee and/or dependents at employee’s expense.
  • College paid retirement with 3% employee contribution to the Florida Retirement System (FRS).
  • Optional dental and vision insurance at employee’s expense.
  • Sick and Annual (Vacation) Leave accrual.
  • Time off for designated holidays, winter break, and spring break.
  • Flexible summer hours available.
  • Free tickets to designated Mattie Kelly Arts Center and Raider Athletic events.

Qualifications                                                                                                                                    

  • Bachelor’s Degree required with four (4) to six (6) years of relevant experience.
  • Prior academic advising experience preferred.
  • Demonstrated knowledge of college admissions, academic advising, financial aid, and state regulations with proven success in troubleshooting and resolving complex issues in a calm, professional manner.
  • Excellent written and oral communication skills and demonstrated proficiency in use of computer and/or web-based communications and data-management software; Banner, Zoom, and/or DegreeWorks experience a plus.
  • Superior customer service skills and demonstrated ability to function professionally and efficiently in a fast-paced environment.
  • Ability to work scheduled evenings and weekends and travel within Okaloosa and Walton Counties.

 

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How to Apply

Please provide a complete application package that includes all of the following:
  1. NWFSC Application.
  2. Resume.
  3. A cover letter explaining why you consider yourself qualified for this position.
  4. Copies of unofficial transcripts.
 Application Deadline:  Review of applications will begin immediately. Position open until filled. To apply for this position, please visit our website: https://nwfsc.interviewexchange.com, or Human Resources, Northwest Florida State College, 100 College Blvd., Niceville, FL 32578 (Tel. #850-729-5365). NWFSC offers an excellent fringe benefit package. If you are disabled and need accommodations in order to participate in the application/selection process, please notify Human Resources before the specified closeout date. All qualified persons will be considered on an equal basis. Any applicant grievance should be addressed to the Human Resources Executive Director. NWFSC prohibits any form of discrimination on the basis of race, color, ethnicity, genetic information, national origin, religion, gender, gender identity, sex (including pregnancy), sexual orientation, marital status, disability, or age in any of its programs, services, or activities. Preference will be given to eligible veterans and spouses of veterans for Career Service positions. NWFSC is an Equal Access/Equal Opportunity Institution and a Drug Free Workplace.

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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