The Division of Family & Community Services is seeking to hire a Social Services Career Trainee for the Northside Office. The Social Services Career Trainee will receive on-the-job training for a period of six to twelve months to develop the knowledge, understanding, and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind, and Disabled (AABD), Group Care, Supplemental Nutrition Assistance Program (SNAP) or other such cases. Informs clients of the changes in the State’s Welfare Programs, work incentive programs, and child support services and encourages client participation in these programs. Receives training in managing earned income cases and in determining continued eligibility for TANF. Evaluates requests and identify the special needs of the clients for referral to appropriate services. Receives training in records and updating case status changes, such as a change in address, unit composition and number, budget computation, SNAP, and medical eligibility. Performs functions requiring interaction with clients which regularly involve translating for Russian-speaking individuals.
Job Responsibilities
1. Receives on-the-job training for a period of six to twelve months to develop the knowledge, understanding, and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind, and Disabled (AABD), Group Care, Supplemental Nutrition Assistance Program (SNAP) or other such cases.
2. Informs clients of the changes in the State’s Welfare Programs, work incentive programs, and child support services and encourages client participation in these programs.
3. Receives training in managing earned income cases and in determining continued eligibility for TANF.
4. Translates functions/procedures into Russian for individuals who cannot speak or read English, with the general public, advocacy groups, customers, and community organizations
5. Evaluates requests and identify the special needs of the client for referral to appropriate services.
6. Receives training in records and updating case status changes, such as a change in address, unit composition and number, budget computation, SNAP, and medical eligibility.
7. Performs other duties as assigned or required which are reasonably within the scope of duties enumerated above.
Minimum Qualifications
1. Requires a bachelor’s degree in anthropology, psychology, sociology, social welfare, or equivalent educational attainment in a related field of the social sciences.
2. Requires the ability to speak, read and write Russian at a colloquial skill level.
Conditions of Employment
1. Requires the ability to understand and follow oral and written instructions.
2. Requires the ability to communicate effectively in verbal and written form.
About the Agency
The Illinois Department of Human Services serves families in need across Illinois. Our mission is to provide equitable access to social services, support programs, and resources to enhance the lives of all whom we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency, and Kindness.
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