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14 Sep 2022

Full-Time Mobile Service Associate

hr@ccplonline.org – Posted by hr@ccplonline.org La Plata, Maryland, United States

Job Description

Why work at the Charles County Public Library? 

Our staff say:

“I love working at CCPL because I work with a brilliant and creative staff, I am in a learning and engaging environment everyday, I love serving my community, and I am constantly exposed to new technology.”

“I enjoy coming to CCPL and being part of a passionate team that’s willing to help the community in many ways. Libraries are constantly evolving, so the work is never stagnant and there is always something new and innovative that provides excitement.”

Plus: get personal leave, earn paid time off, access to supplemental insurance and retirement accounts, many opportunities for development and growth, robust employee appreciation program and excellent benefits!

Apply now to join the CCPL team, and start uniting our communities “with information or services that they need to help them lead the best life that they can.”

Job Summary: Under the direct supervision of the Mobile Service Branch Manager, performs a variety of duties within the Mobile Service Department and takes the Library experience into the community, serving those who do not have direct access to the library.

Essential Functions:

Functions listed are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

  1. Provides a consistently high level of service to others by assisting with requests, or locating appropriate resources for the request.

  2. Operates library vehicles to deliver library services

  3. Plans, prepares and presents to designated populations in the community quality programs such as story times, reading programs, book talks, book discussion groups and informative presentations on library services.

  4. Researches and locates materials through reference tools such as online databases and reader’s advisory services to order materials using circulation and ILL.

  5. Provides technology assistance (including downloadable media) and trouble-shooting for customers

  6. Creates displays and makes suggestions for interactive learning and development activities.

  7. Represents the library in a positive manner to children and teens at schools, day cares, and summer and after-school programs.  

  8. Selects and distributes materials to home bound of the community in private homes, nursing homes, assisted living facilities and community centers.

  9. Develops contacts and organizes new Mobile Service programs and services.

  10. Participates in publicizing library events and services in conjunction with the Community Engagement Department.

  11. Assists in the selection, maintenance and distribution of books and other resources to Mobile Service customers.

  12. Schedules and coordinates Mobile Service visits.

  13. Works at different locations throughout the CCPL system as needed.

  14. Maintains confidentiality of customers and their personal information.

  15. Works collaboratively across CCPL departments to conduct joint programming.

  16. Collects and maintains statistics on circulation, mileage and other Mobile Service activities.

  17. Professionally represents the library at community and organizational events that further the Library’s missions and goals.

  18. Attends meetings and acts as library liaison on committees and organizations that further the Library’s mission and goals.

  19. Fulfills Continuing Education requirements and stays current with Library developments.

  20. Performs other duties as assigned. 

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How to Apply

Please apply directly on our careers website: https://www.ccplonline.org/about/careers/

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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