Job Description

Are you looking to gain experience within Human Resources whilst having the opportunity to work towards a level 3 HR qualification? Are you an experienced efficient administrator, with a keen eye for detail and a desire to put our employee’s wellbeing at the heart of your role, if this sounds like you, we would love to hear from you?

HR Administrator

Salary: Competitive

Full or Part-time: minimum of 25 hours per week

Location: Home based with occasional travel to Salisbury (max 4 times per year)

About us

The Property Ombudsman provides an impartial and independent ombudsman service, helping to resolve disputes between consumers and property professionals. We are the largest Ombudsman scheme in the sector and as a not-for-profit organisation, we have been providing our service since 1990.

Role overview

We are a small high functioning HR team. Through the provision of efficient and accurate administration support to the HR Manager and HR Advisor your role will be integral to the successful achievement of our ambitious HR plans. You will manage the operational delivery of the administrative function, overseeing the whole administrative life cycle of an employee. You will have the opportunity to develop your knowledge of policies, processes and other key areas of HR whilst providing first line support to employees on general HR queries.

Approachable and discreet, you will be passionate about delivering excellent customer service and

consistently high-quality work.  Previous HR experience is not essential for this role – we need an individual who can work under pressure, in a fast-paced environment and who has excellent attention to detail.

Key Responsibilities

• Management of the day-to-day recruitment processes, including administration of the recruitment inbox, acknowledging applications, arranging, and where appropriate assisting with interviews.
• Complete all pre-employment checks, including the Right to Work, and references and to maintain the relevant tracker sheets on receipt of documentation.
• Schedule first day arrangements, liaising with new starters and Line Managers.
• Coordinate the delivery of inductions for new starters.
• Accurately administer key employee life cycle processes, including (but not limited to); probation, maternity / paternity / shared parental leave / adoption leave, flexible working requests and leavers.
• Actioning any contractual changes and issuing letters, such as leavers, promotions, or changes in employment details.
• Supporting with administration relating to Health and Safety, including maintaining DSE assessment records, arranging office and homeworking assessments and re-assessments, and ordering equipment as required.
• Organise and minute 6-monthly Health & Safety Committee meetings.
• Management of the HR system ensuring data is accurately maintained, creating new starters, and dealing with system queries from employees.
• Ensuring all employee records are kept accurate and up to date in line with General Data Protection Regulations (GDPR)
• Respond to general queries from managers and employees, signposting them to the appropriate policies and procedures
• Supporting the HR team in employee engagement activities
• Provide general administration and project support to the HR department.
• Maintain appropriate confidentiality of information relating to the Company and our employees.
• Maintain compliance with the GDPR.

What we are looking for

• GCSE level education including English and Maths or equivalent work experience

• An experienced administrator with a high level of accuracy and attention to detail

• Discretion and ability to maintain confidentiality at all times

• Have a customer service driven attitude with a proactive approach, excellent communication, and interpersonal skills
• Flexible with the ability to adapt quickly to changes in priorities and circumstances
• Well organised and able to manage their own and other’s time for maximum efficiency
• Ability to work independently to manage own workloads as well as working as part of a team

• Confident in all Microsoft packages, particularly Word and Excel
• Strong communication and organisational skills

• Practical and logical; able to solve problems quickly
• Able to work under pressure, to prioritise workload and to meet deadlines

• A proven ability to work collaboratively and achieve results whilst working remotely

How to Apply

Job Types: Full-Time. Salaries: Not Disclosed.

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