Job Description

Job Description:
IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. IT Systems Engineers provide technical support, troubleshoot problem and perform scripting/programming to ensure stable and efficient operation of technology solutions.
Essential functions:
• Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
• Manages system/application environment and ongoing operations
• Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
• Researches, designs, implements and tests technology solutions
• Proactively monitors and reports performance and utilization of assigned technologies
• Troubleshoots software and/or hardware issues/failures
• Resolves alerts and performs remediation activities
• Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
• Collects and presents data for reporting and planning
• Assists with developing tactical strategies, processes and procedures related to systems/application administration
• Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
• Collaborates with IT and business area partners on work groups and initiatives
• Determines best course of action for meeting business needs
• May provide input into infrastructure architecture designs
• Writes programming/scripting
• May participate in Disaster Recovery planning and exercises
• Ensures execution and alignment to architectural standards and blueprints.
• May contribute input to infrastructure architecture
• Performs on-call activities as needed for the environment and technologies

Requirements:
• Extensive working knowledge of multiple technologies and their interfaces and integration
• Competent working in one or more environments highly integrated with an operating system.
• Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Ability to manage tasks independently and take ownership of responsibilities
• Ability to learn from mistakes and apply constructive feedback to improve performance
• Ability to communicate technical information clearly and articulately
• Ability to adapt to a rapidly changing environment
• Experience analyzing business requirements and translating them into technical solutions
• Experience using Agile methodology

Required Experience:
5-8 years of related work experience or equivalent combination of transferable experience demonstrating proficiency and experience in design, implementation, monitoring and troubleshooting technology
– 4 or more years of deploying services and supporting AWS Cloud and Azure Cloud (Expert working Knowledge in both Cloud providers is a must).
– 3 or more years of experience deploying and troubleshooting key cloud network technologies: Load balancer, Application load balancers, firewalls, etc.
– 3 or more years of experience of integration of solutions deployed in public clouds with on premise data centers, and with other public cloud providers.
– 3 or more years of Application Support
– 3 or more years of coding solutions and scripting processes for automation.
– 3 or more years of experience working with Microsoft Active Directory and/or other Identity Management solutions.
– 3 or more years of experience building solutions based on security, monitoring, logging, and alerting requirements
– Experience working closely with software developers, production support, and information security to automate and support infrastructure and tooling in cloud-based platforms
– Experience leveraging infrastructure-as-code (IaC) to architect and provision all workload resources and components using cloud-agnostic and/or cloud-native tooling. That includes proficiency in AWS CloudFormation, Terraform and Ansible development.
– Basic administration skills of Microsoft Windows Operating systems and Red Hat Linux Operating systems.
– Excellent collaborative skills and attitude.
– Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
– Process oriented candidate who enjoys automating and willingly shares relevant technical and/or industry knowledge and expertise to other resources
– Excellent analytical, decision-making, problem-solving, team, and time management skills
– Ability to persuade and influence others on the best approach to take.
– Advanced Soft skills around working with people. Ability to listen and exhibit empathy in an effort to drive customer satisfaction.

Required Education:
Related Bachelor’s degree in an IT related field or relevant work experience

Preferred Education
A Bachelor’s degree in computer science or information systems Required, Master in Computer Science or Security desired.

Advanced BG screening required

How to Apply

Job Types: Temporary.

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