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9 Nov 2021

Full-Time Senior Site Reliability Engineer

Wildbit – Posted by madeleine.grubb –  Anywhere

Job Description

Wildbit is the team behind Postmark, DMARC Digests, People-First Jobs, and Beanstalk. We’re self-funded, profitable, and have been working remotely since 2000. We believe that businesses serve humans, and our team is committed to proving you can grow a profitable company while prioritizing people first. We exist to support our team, and our values and products reflect the care and intention that we operate with.
The Tech Stack
We are in the process of transitioning our software from co-located Linux/Windows environments to cloud native applications running exclusively on Linux. Our largest backend stack is primarily written in C#/.NET, and some of the technologies and platforms you will be interfacing with on a daily basis include: AWS (Lambda, RDS, ECS, etc.), Google Cloud Platform, MySQL, Elasticsearch, RabbitMQ, Terraform, Kafka, Grafana, and Kibana. Read more about our journey in this blog post.
The Role
The purpose of this role is to improve, extend, and maintain the infrastructure on which all Wildbit products are built and operated. You might be a great fit if you’re someone who thinks about engineering operations as the foundation for how software is built, and you’re excited about applying your deep expertise in systems engineering, networking, and operations in your day-to-day work.
You’ll play a pivotal role in increasing the team’s velocity, building more confidence when we ship code, and ensuring we have controls for both proactive and reactive issue management. Your success will be measured by sustaining our current operations while leading team members in the adoption of cloud native and DevOps practices.
Public FAQ
With 32-hour/4-day workweeks come the need to ruthlessly prioritize your time, especially when it comes to meetings. Instead of granting requests for time to chat about the role, Erik (the hiring manager) is publicly answering questions about the role in this FAQ. You can ask a question using this form.

About You

    • You have a passion for the DevOps movement, managed cloud-based system infrastructure, and systems automation tools
    • Your background in designing, building, and operating large systems with varying scalability, availability, and performance requirements gives you confidence in managing our distributed systems at Wildbit
    • You see systems work as a way to serve the broader organization and approach conversations and opportunities with curiosity and thoughtfulness

What will you do?

    • Maintain and sustain our current infrastructure and participate in the on-call rotation
    • Evolve our operations and infrastructure to meet the needs of our customers as well as our team members
    • Troubleshoot operational issues ranging from ECS tasks to MySQL replication lag
    • Mentor engineers on how to observe and support their software and be an advocate for our continued adoption of cloud native practices
    • Define and drive consistency in the developer toolset across different tech stacks, product lines, and product maturity levels
    • Partner with Product and Customer Success to educate and advocate for privacy and security improvements in our products
    • Long-term system capacity planning and improving overall system resilience

Ideally you have:

      • Experience administering Linux servers
      • Deep understanding of networking concepts (DNS, routing, load balancing)
      • Experience in at least one programming language
      • Experience managing production workloads with one or more public cloud providers
      • In-depth knowledge of version control systems
      • Familiarity with email-specific topics such as SMTP, SPF, DKIM, or DMARC
      • Used tools and workflows that support Twelve-Factor app principles
      • Experience with various deployment architecture paradigms, such as zero downtime, canary deployments, and CI/CD pipelines
If you don’t meet all of the above qualifications, you should still consider applying. Studies show that you can still be considered even if you don’t meet 100% of the role’s requirements.

Within 1 month, you’ll:

    • Complete your Wildkit, our onboarding process
    • Meet with your immediate team members
    • Get the lay of the land on our current infrastructure
    • Start understanding our products and their underlying infrastructure
    • Begin your first project: containerizing and creating a deployment pipeline for a small, existing web app that is used internally by our team

Within 3 months, you’ll:

    • Meet team members across the company
    • Complete your first project
    • Participate in regular on-call rotations and understand how we manage incidents
    • Be familiar with our observability stack
    • Through conversations with team members, you are beginning to understand current pain points and opportunities
    • Be comfortable making changes to production AWS resources using Terraform

Within 6 months, you’ll:

    • Be comfortable running incidents and collaborating across teams to pull in the necessary team members to address operational issues
    • Own deliverables to improve or streamline parts of our infrastructure and move us closer to more cloud native practices
    • Be a contributor to our future vision of what engineering looks like at Wildbit
    • Begin understanding our remaining on-premise hardware setup and how to support it

Benefits

    • Remote-first team — we optimize for asynchronous communication and creating space for focused-work.
    • 4 day / 32 hour work weeks
    • 20 paid days off per year
    • Paid family leave
    • Quarterly profit sharing
    • Company-paid retreats
    • Flexible work hours
    • Home office allowance
    • Books & healthy habits allowance
    • Professional development allowance
Wildbit is an equal opportunity employer and proud of it
We’re committed to building a diverse team, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. At our core, we believe deeply in diversity, inclusiveness, and acceptance as all being key parts of a healthy team.
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How to Apply

https://jobs.lever.co/wildbit/4f02229d-0d83-455d-b013-d76174d57dff?lever-origin=applied&lever-source%5B%5D=Pink%20Jobs

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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