Job Description

Location: Remote; physically located in North America (EST time zone preferred)

Who We Are:

KAR Global powers the world’s most trusted automotive marketplaces through innovation, technology and people. Our end-to-end platform serves the remarketing needs of the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions.

• We’re a technology company delivering next generation tools to accelerate and simplify remarketing
• We’re an analytics company leveraging data to inform and empower our customers with clear, actionable insights
• And we’re an auction company powering the world’s most advanced and integrated mobile, digital and physical auction marketplaces

About Our Candidate:

OPENLANE, a KAR Global brand, the leader in online automotive remarketing, is currently looking for a UX Designer. The User Experience Designer is accountable for the digital execution of the UX strategy of ADESA digital services across channels and services. This role will drive the strategic changes to the customer experience, working primarily on our Private Label team.

OPENLANE technology powers our ADESA.com and ADESA.ca online marketplaces.  Both of these B2B password protected sites are the online vehicle marketplaces of choice for car dealers to buy and sell wholesale vehicles.  ADESA.com and .ca are launching an eCommerce vehicle checkout experience.  This role will lead design efforts within that experience; working closely with customers and our product team in defining the optimal experience.  This critical experience will help transform what is largely an offline legacy wholesale vehicle purchase process into a wholly digital world.  The ideal candidate will have experience in B2B eCommerce research and UX design.

What You Will Be Doing:

• Analyze industry best practices, client feedback, new vendor offerings and learnings from metrics tracking, and competitive analysis to recommend opportunities for improvements of customer experience, products, tools, etc.
• Brainstorm, prototype, and design how new features/enhancements can be deployed across multiple platforms including desktop, tablets and mobile.
• Define and build digital guidelines, templates, and contribute to design systems.
• Generate relevant UX artifacts to document your design process and share with stakeholders.
• Create high-fidelity prototypes in Figma that demonstrates the users interactions
• Provide implementation design support and design QA for multiple scrum teams during sprints.

What You Need to Be Successful:

Skills:

• Related college or university degree – user experience design or HCI major
• Excellent organizational skills and ability to coordinate multiple activities and prioritize conflicting demands.
• In-depth knowledge of user experience principles, usability testing and customer centric design practices.
• In-depth communication skills (both written and verbal)
• In-depth analytical and problem-solving skills
• Ability to work independently, with a disciplined and organized approach
• Ability to adapt to an agile type of project management – fast-paced, changing priorities and technology environment
• Produce recommendations in the form of presentations that are accessible to the sophisticated partners as well as less experienced business stakeholders
• Contribute to the growth of the design community within the team, helping with knowledge and skill sharing activities, and being a passionate advocate for design within the organization.
• Demonstrated ability to think creatively and provide marketable solutions in conceiving, developing, and producing tactics.
• Ability to thrive in a collaborative, fast-paced environment and build strong relationships with co-workers and clients.

Experience:

• Have at least 3-5 years in product design, interactive design within a large matrixed organization
• Experience executing a successful online customer experience including visual design, information architecture, and interaction patterns
• Experience with both large and small-scale projects (full project lifecycle – would be an asset)
• In-depth knowledge of web and mobile applications experience required – iOS and Android
• Experience working closely with multiple development teams and delivering on time estimates and feature trade-offs
• Fast-prototyping and testing
• Agile experience is a must
• Experience with Figma, LucidChart, Web and Mobile Applications, MS Office (Word, PowerPoint, Excel), CrazyEgg, Maze, and Google Analytics.

We thank all applicants.  However, only applicants selected for an interview will be contacted.

OPENLANE is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.  Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request.  If contacted for an interview, please advise Human Resources if you require disability-related accommodation.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: Designer and user experience. Salaries: Not Disclosed.

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