Job Description

Summary

Can you envision yourself applying your technical writing and communication skills to make a positive impact in the world? Come work within the Technology department at the Wikimedia Foundation! We are looking for a Technical Writer to join our Developer Advocacy team.

As a technical writer, you will be working as part of a team to create and maintain educational material for a large community of free and open source software developers. Our technical community of staff and volunteers maintains and evolves MediaWiki and related software, and enhances the software experience for Wikipedia, Wikidata, and other free knowledge projects.

Our technical writers work in partnership with other teams and the community at large to prioritize areas of improvement, and then follow through on those priorities. You are required to become a generous and organized contributor on mediawiki.org and other wikis, and will support our efforts to introduce standards and best practices for technical documentation. Our globally distributed team works remotely, and so can you!

As a Technical Writer, we’d like you to do these things:

• Ensure developer documentation is clear, accurate and up-to-date and fulfills goal of expanding the developer community
• Produce high-quality and easy-to-understand documentation for a variety of engineering processes, API documentation, FAQs, user guides, standard operating procedures, etc.
• Work with teams and community volunteers to obtain an in-depth understanding of documentation needs and requirements
• Document new features, capabilities and other improvements in a timely fashion
• Create diagrams and illustrations as appropriate to improve readability and clarity
• Help expand the community of writers contributing to public documentation
• Communicate widely and frequently to a wide audience of staff, community members, and volunteers via mailing list, IRC, and wikis
• Share our values, respect our code of conduct, adhere to our team norms, and work in accordance with all three

Skills and Experience:

• Demonstrated experience in technical writing for software or infrastructure projects and creating technical documentation for developers
• Ability to understand complex technical concepts and make them understandable for others
• Demonstrated ability to create clear and compelling visual diagrams
• Strong research skills (as there will not always be developer support for some of the issues that need to be documented)
• Strong interpersonal skills, with track record of modeling good social and development practices
• Creative and highly motivated to serve diverse, multilingual and international communities
• Comfort in a collaborative, consensus-oriented and open environment
• Comfort using a wide variety of communication/collaboration tools including wikis, mailing lists, and IRC

Additionally, we’d love it if you have:

• Experience using PHP, Python, Node.js, or other languages to build web applications is a strong plus
• Experience contributing to and participating in free and open-source software projects
• Experience working with and writing for diverse, multilingual and international communities
• The ability to speak multiple languages

Show us your stuff!

If you have writing examples you can share with us, please send links to these! If you have developed any open source software, or participated in online collaborative communities, share links as well. We would love to see your work!

The Wikimedia Foundation is… 

…the nonprofit organization that hosts and operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge, free of interference. We host the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive financial support from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at re********@wi*******.org or (415) 839-6885.

U.S. Benefits & Perks*

• Fully paid medical, dental and vision coverage for employees and their eligible families (yes, fully paid premiums!)
• The Wellness Program provides reimbursement for mind, body and soul activities such as fitness memberships, baby sitting, continuing education and much more
• The 401(k) retirement plan offers matched contributions at 4% of annual salary
• Flexible and generous time off – vacation, sick and volunteer days, plus 22 paid holidays – including the last week of the year.
• Family friendly! 100% paid new parent leave for seven weeks plus an additional five weeks for pregnancy, flexible options to phase back in after leave, fully equipped lactation room.
• For those emergency moments – long and short term disability, life insurance (2x salary) and an employee assistance program
• Pre-tax savings plans for health care, child care, elder care, public transportation and parking expenses
• Telecommuting and flexible work schedules available
• Appropriate fuel for thinking and coding (aka, a pantry full of treats) and monthly massages to help staff relax
• Paid travel to Wikimedia Foundation events all around the world!
• Equipment including a laptop, monitor, plus a one-time stipend to cover any additional needs to make sure you have the best work experience
• Great colleagues – diverse staff and contractors speaking dozens of languages from around the world, fantastic intellectual discourse, mission-driven and intensely passionate people

*Please note that for remote roles located outside of the U.S., we defer to our PEO to ensure alignment with local labor laws.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: Not Disclosed.

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